What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon Pay Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon Pay.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Rajeev B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Delight for retail store owners
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Since most of us use Amazon shopping, Amazon Pay complements that by allowing to have a single place where Amazon gift cards can be added along with other deals that Amazon provides to retail shoppers/business shoppers/partners. Even though Amazon Pay by itself might not be the best payment processor/gateway, yet the way it integrates with our other relationship with Amazon makes Amazon Pay unique.
What is your favorite aspect of this product?
Amazon gift cards are so popular. Too often, we receive compensation for our labor through Amazon gift cards. Adding Amazon gift cards is so easy and fast. It never failed in my case. Given how much stress Amazon gives on security, Amazon Pay balance is a safe place.
What do you dislike most about this product?
For website owners, I do not think they have features to support receiving online payments the way Stripe handles.
What recommendations would you give to someone considering this product?
Amazon Pay is something that you cannot ignore. For India in order to activate all of its features like sending money, KYC is mandatory as per govt. ruling. But this is common to all payment processors!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Roger C.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great protection from security threat.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy and convenient to use. Protection from being defrauded. Protects the user from directly exposing the credit card details.
What is your favorite aspect of this product?
Good amount of cashing out. Great UI/UX for users to use. Directly connection with bank account
What do you dislike most about this product?
Ticketing in buses and trains should be improved. More integration platforms.
What recommendations would you give to someone considering this product?
A fantastic tool for security and indirect involvement with online purchases.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Ayush G.
- Role: Finance
- Industry: Education
- Involvement: Vendor Management and Renewal
Submitted Feb 2023
Fantastic product of amazon
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It is very famous among users. Also, it is very much simple to use. We can use amazon pay on many websites.
What is your favorite aspect of this product?
It is very much easy to use.
What do you dislike most about this product?
We cannot transfer the amazon pay balance to a bank account.
What recommendations would you give to someone considering this product?
If you are thinking of using this product then use this product without thinking much.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation