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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Rajeev B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Delight for retail store owners

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Since most of us use Amazon shopping, Amazon Pay complements that by allowing to have a single place where Amazon gift cards can be added along with other deals that Amazon provides to retail shoppers/business shoppers/partners. Even though Amazon Pay by itself might not be the best payment processor/gateway, yet the way it integrates with our other relationship with Amazon makes Amazon Pay unique.

What is your favorite aspect of this product?

Amazon gift cards are so popular. Too often, we receive compensation for our labor through Amazon gift cards. Adding Amazon gift cards is so easy and fast. It never failed in my case. Given how much stress Amazon gives on security, Amazon Pay balance is a safe place.

What do you dislike most about this product?

For website owners, I do not think they have features to support receiving online payments the way Stripe handles.

What recommendations would you give to someone considering this product?

Amazon Pay is something that you cannot ignore. For India in order to activate all of its features like sending money, KYC is mandatory as per govt. ruling. But this is common to all payment processors!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Roger C.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great protection from security threat.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Easy and convenient to use. Protection from being defrauded. Protects the user from directly exposing the credit card details.

What is your favorite aspect of this product?

Good amount of cashing out. Great UI/UX for users to use. Directly connection with bank account

What do you dislike most about this product?

Ticketing in buses and trains should be improved. More integration platforms.

What recommendations would you give to someone considering this product?

A fantastic tool for security and indirect involvement with online purchases.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ayush G.

  • Role: Finance
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product of amazon

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

It is very famous among users. Also, it is very much simple to use. We can use amazon pay on many websites.

What is your favorite aspect of this product?

It is very much easy to use.

What do you dislike most about this product?

We cannot transfer the amazon pay balance to a bank account.

What recommendations would you give to someone considering this product?

If you are thinking of using this product then use this product without thinking much.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Most Popular Amazon Pay Comparisons

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