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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Rishi B.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great for accepting payments through QR code

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Since I use Amazon frequently for all kinds of shopping from Amazon Fresh to electronics items while accepting payments from our customers through Amazon Pay, Amazon Pay delights both ways. Its customer support over chat/phone is very friendly. Often, I receive payments for online works through gift cards, and Amazon gift cards are the best way to receive gift cards as the same adds to my Amazon Pay balance.

What is your favorite aspect of this product?

Deals and discounts received while making payment through Amazon Pay.

What do you dislike most about this product?

For our WordPress sites, we will like to see a better way (perhaps a plugin) to add Amazon Pay capabilities into our websites/online stores.

What recommendations would you give to someone considering this product?

Amazon Pay will be handy both as a consumer as well as business owner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pratap M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy Payment Processor

Likeliness to Recommend

8 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay provides both mobile banking and electronic wallet feature for the easier payments. It has better integration with e-commerce website.

What is your favorite aspect of this product?

The payments using Amazon pay wallet takes less time to process and can be used to buy any product on Amazon website.

What do you dislike most about this product?

Every service there are providing is very useful. It is better to improve the Amazon Pay app. Even it is better to develop Amazon Pay application seperately from shopping app.

What recommendations would you give to someone considering this product?

Amazon Pay is best financial services to receive and send money to anyone. It has good integration with amazing shopping website.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Fair

Hilsol M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Amazon Pay for Sustainable Payment Option

Likeliness to Recommend

8 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay has excellent POS verification to maintain security

What is your favorite aspect of this product?

Amazon Pay has affordable accounting system integrations for accuracy

What do you dislike most about this product?

Amazon Pay is dynamic in enhancing all accounting needs and payments

What recommendations would you give to someone considering this product?

Amazon Pay is a quality payment processor worth embracing

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Most Popular Amazon Pay Comparisons

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