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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Sarwat F.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The best application ever !

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Integration with Amazon Account: Users can pay using their existing Amazon account, which simplifies the checkout process for millions of Amazon customers.

What is your favorite aspect of this product?

Redeeming gift cards with ease and making payments to several merchants.

What do you dislike most about this product?

Lately the payment can only be done using one method. Earlier one could club amazon pay with other payment options.

What recommendations would you give to someone considering this product?

Check Merchant Acceptance: Ensure that the retailers or services you frequently use accept Amazon Pay. This maximizes its utility for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anchal B.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Security Privacy Ease to use Pricing

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

We can add money instantly from multiple payments methods

What is your favorite aspect of this product?

The main thing which I liked about Amazon pay is its really easy to use. We have lot's of choices are there in Amazon pay like purchasing of product or we can recharge, bill payment like lots of options are there in Amazon pay.

What do you dislike most about this product?

No dislikes as of now, haven't faced any issues yet.

What recommendations would you give to someone considering this product?

Amazon Pay has a Smooth, straightforward interface that takes the banking experience to the next level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Jayesh G.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Secure and Fast Payments With Amazon Pay

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

What makes Amazon pay special is the sleep and security features when completing online payments.

What is your favorite aspect of this product?

I like that Amazon Pay is both secure and fast. The software is affordable and easy to integrate

What do you dislike most about this product?

All the features of Amazon Pay works and no issues.

What recommendations would you give to someone considering this product?

For fast, affordable and secure online payments, Amazon Pay I'd what you need.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Most Popular Amazon Pay Comparisons

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