What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
CA Sanjay K.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Wonderful product !! Ease of Use !!
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The "co-branded bank Credit Card" is a loading and funding option for Amazon Pay. Access to Amazon fraud protection is also included which is very unique.
What is your favorite aspect of this product?
That it is Quick and convenient for customers, Which is highly appreciable. There is no early termination fees in the Amazon pay.
What do you dislike most about this product?
Unable to use it without adding money to the wallet and the cashback offer are significantly less in comparison to other apps in my opinion.
What recommendations would you give to someone considering this product?
It is easy to use and offers variety of exciting offers like points earned through this app can be used to purchase products and also you can use Credit card which is very unique features itself. If you are looking for a platform on which you can reliable wholly, then you must go for it in my opinion because it will help you in all your concerns and fulfil all your demands.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Aman K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Amazing Product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
One can benefit from Amazon's ease and security everywhere you purchase by using Amazon Pay.
What is your favorite aspect of this product?
1.) The user interface (UI) is excellent and simple to use. 2.) Greater service and security for customers come with the Amazon name. 3.) Works with the majority of e-commerce platforms. 4.) Customer experience is much improved by setup.
What do you dislike most about this product?
1.) No support for the Paypal payments. 2.) We need an Amazon account to use this product. 3.) No special packages or volume savings.
What recommendations would you give to someone considering this product?
If we can utilise the Amazon Pay wallet connected to other banks, that will be fantastic.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Caristo L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Manageable Payment Processing Tool
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay is a collective approach for all the global payment procedures.
What is your favorite aspect of this product?
Amazon Pay is affordable in establishing economical payment procedures.
What do you dislike most about this product?
Amazon Pay has perfected the management part for payments
What recommendations would you give to someone considering this product?
Amazon Pay has attained the global support for payment processes.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Caring
