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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Sunderraj G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best way to hold money digitally

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon pay can be used at a plethora of websites and channels and that is one great thing about it. It has completely made transactions digital and that is the main differentiating factor with it

What is your favorite aspect of this product?

My favorite aspect with Amazon pay are the cashbacks that we get for all and any kind of transactions. Also, sending money is instant

What do you dislike most about this product?

I do not have any particular dislike with Amazon Pay

What recommendations would you give to someone considering this product?

This provides a quick and elegant way to make payments. Long waiting time can be greatly reduced and there is a track for every transaction which is why I would recommend it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sachin s.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Nice and ease

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Wallet function integrated with upi merchant payments(new feature) makes it different. Many payment options differentiates it .

What is your favorite aspect of this product?

Wallet function is my personally favourite aspect.

What do you dislike most about this product?

They should provide conversation of currencies features.

What recommendations would you give to someone considering this product?

Recommendable as quick and fast payments can be made.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Cons

  • Vendor Friendly Policies

Adika S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

To speed up the transaction procedure.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

The streamlined online checkout process is mobile friendly to reduce cart abandonment rate. It presents options that reinforce consumer confidence and improve the payment process. With UPI, you can add all of your debit or credit cards or link your bank accounts.

What is your favorite aspect of this product?

I like Amazon Pay for the following: Without having to provide all your financial information, it offers good payment possibilities. With Amazon Pay you can set up a wallet and take advantage of endless cash back promotions, including bank offers, co-branded credit cards, and direct offers. A QR code can be scanned to make purchases, pay customers, send money or receive payments.

What do you dislike most about this product?

The customer service process is still slow, could be better. Slow Internet connections are not compatible with Amazon Pay.

What recommendations would you give to someone considering this product?

I suggest integrating Amazon Pay as an option to use on your business website. Using the billing and shipping information stored with your Amazon account can help you save time when shopping. Recurring payments and subscription renewals are supported through Amazon Pay.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Amazon Pay Comparisons

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