What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Sunderraj G.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Best way to hold money digitally
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon pay can be used at a plethora of websites and channels and that is one great thing about it. It has completely made transactions digital and that is the main differentiating factor with it
What is your favorite aspect of this product?
My favorite aspect with Amazon pay are the cashbacks that we get for all and any kind of transactions. Also, sending money is instant
What do you dislike most about this product?
I do not have any particular dislike with Amazon Pay
What recommendations would you give to someone considering this product?
This provides a quick and elegant way to make payments. Long waiting time can be greatly reduced and there is a track for every transaction which is why I would recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sachin s.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Nice and ease
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Wallet function integrated with upi merchant payments(new feature) makes it different. Many payment options differentiates it .
What is your favorite aspect of this product?
Wallet function is my personally favourite aspect.
What do you dislike most about this product?
They should provide conversation of currencies features.
What recommendations would you give to someone considering this product?
Recommendable as quick and fast payments can be made.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Cons
- Vendor Friendly Policies
Adika S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
To speed up the transaction procedure.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The streamlined online checkout process is mobile friendly to reduce cart abandonment rate. It presents options that reinforce consumer confidence and improve the payment process. With UPI, you can add all of your debit or credit cards or link your bank accounts.
What is your favorite aspect of this product?
I like Amazon Pay for the following: Without having to provide all your financial information, it offers good payment possibilities. With Amazon Pay you can set up a wallet and take advantage of endless cash back promotions, including bank offers, co-branded credit cards, and direct offers. A QR code can be scanned to make purchases, pay customers, send money or receive payments.
What do you dislike most about this product?
The customer service process is still slow, could be better. Slow Internet connections are not compatible with Amazon Pay.
What recommendations would you give to someone considering this product?
I suggest integrating Amazon Pay as an option to use on your business website. Using the billing and shipping information stored with your Amazon account can help you save time when shopping. Recurring payments and subscription renewals are supported through Amazon Pay.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing