Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

Filter By

Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Eva M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Secure transactions with Amazon Pay.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay has fewer restrictions on what can and cannot be sold, unlike some competitors who restricted some of our sales. So it is an ideal solution. Amazon Pay gives many customers a sense of security in the Amazon name alone.

What is your favorite aspect of this product?

I like Amazon Pay because it allows me to pay a variety of bills, including credit card bills, energy bills, landline phone bills, loan repayments, etc. It has also made it easy for me to pay with multiple methods, including EMI options, gift cards, debit cards, and credit cards. Fantastic security, its level of protection can reassure its users. Reliable integrations reduce the complexity of setting up apps and portals. excellent API. It greatly simplifies development. Customer support is 24/7 and is very prompt and helpful.

What do you dislike most about this product?

API documentation examples can be difficult to locate. The withdrawal rate is slow.

What recommendations would you give to someone considering this product?

I recommend it as using Amazon Pay is quick and simple. You can instantly add money using a variety of payment methods and use it whenever you want. AmazonPay is the most suitable as many times other platforms do not work properly resulting in transaction failure. But it is not the case of this platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Fast payment

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Utkarsh C.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Great g product

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

What differentiates Amazon Pay from other similar products is that it Accept All Payment Methods, Amazon Pay enables merchants to offer all payment methods like upi payment option, debot card payment optopn, credit card paument option, payment using scanner

What is your favorite aspect of this product?

Amaozn pay charges user with No processing or cancellation fee. Amazon pay also charges user with no pre-closure charges. When we arw paying om amazon. Com ig provides smooth transaction without takimg much time of user

What do you dislike most about this product?

Awesome features

What recommendations would you give to someone considering this product?

We can send gift cards to different user. PEOPLE CAN USE IT IM THERE SHOP FOR A PAYMENT METHOD AS IT IS EASY TO USE.It doesn't require user to give all credential of credit card everytime

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Amazon Pay Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019