What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Jacob H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2022
Fantastic product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Unlike other platforms, this tool is very versatile in managing payments as it offers many cashback offers, so I am happy with Amazon payment.
What is your favorite aspect of this product?
What we like the most about the tool is that it is very useful and it works in almost all online/offline stores that accept online payments for any purchase.
What do you dislike most about this product?
We have not found any fault with the product since since we have been using it provides excellent security. Very easy to use. Its structure is such that anyone can quickly understand and learn.
What recommendations would you give to someone considering this product?
I can recommend this product as the verification process is quick and it generates a merchant QR code immediately with the business name. You can accept payments via Amazon Pay QR code from your customers through any UPI app
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Roxana M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2022
Fantastic Product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Unlike other Amazon Pay products, it provides gift cards and cash back on successful bill payment, which incentivizes us, as users, to continue using this app.
What is your favorite aspect of this product?
What I like the most about this tool is that it is very easy to use and also Amazon Pay can be done almost everywhere nowadays. Amazon checkout also provides refund coupons for almost every transaction we make from this app.
What do you dislike most about this product?
Amazon Pay is no problem for me; is the best, most accessible and most used payment platform, and rewards you with every one-click payment through Amazon Pay.
What recommendations would you give to someone considering this product?
Amazon Pay users can use Amazon Pay for free, so I recommend Amazon Pay to all Amazon subscribers and anyone who wants to use it again.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Niraj T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Pay quick secure more
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It is quick payment method to do shopping on Amazon worldwide. Have continuous offers running on Amazon pay.
What is your favorite aspect of this product?
Use now, pay later. It acts as a credit card and allows to pay for a variety of bills like credit card bill, movie tickets, booking for a trip, etc. Also prime members gets additional benefit with amazon pay.
What do you dislike most about this product?
It can tempt a person to make extra purchasing and spend money. It can have negative impact sometimes as default payments are reported to the credit bureau.
What recommendations would you give to someone considering this product?
research about the interest rates of the banks and the amazon and compare them before opting for amazon pay. Understand the policy and the due date so that you are not charged interest. Control your spending as it will tempt you to spend more than required.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
