What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Afridi K.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2022
Excellent product :)
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
It's usability and understanding of customer needs, the feature it has and the customer support it provides which exactly help us to gain trust in Amazon and excellent support is what we were looking for when going for the vendors, because the product is good but usability and everything we need to be trained as a SME
What is your favorite aspect of this product?
Customer Support
What do you dislike most about this product?
User Interface
What recommendations would you give to someone considering this product?
Excellent product with great customer support
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time
Lisa J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Amazon’s one step payment
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Since we all know that Amazon is the most reliable website when it comes to buying all kinds of stuff around the world and having a secure payment. It has increased conversions. It not only has a great usability for me but it also keeps me safe from all kinds of fraud. Amazon pay has made buying things online more convenient for me and every person.
What is your favorite aspect of this product?
The favorite aspects of using Amazon Pay are countless. It allows consumers to have a secure payment plan and they don’t have to type in their credit card details to complete their purchase. I don’t have to create multiple accounts to buy stuff on multiple websites. It provides an Amazon fraud protection too.
What do you dislike most about this product?
Amazon Pay has no cons except that there is no free trial on the website.
What recommendations would you give to someone considering this product?
The reason I recommend Amazon Pay is that it has cost me nothing, I can freely give the payment for anything. There is no fees for my transaction. Other than that, there is no membership fee, no foreign transaction fee and no currency conversion fee as well. It’s the best decision anyone will make for themselves.
Pros
- Reliable
- Trustworthy
- Effective Service
- Inspires Innovation
Kiran C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Seamless and efficient. Fast and trustworthy.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The ease of use and no hastle.
What is your favorite aspect of this product?
The integration of wallets and gift cards is what I like most.
What do you dislike most about this product?
Could improve the user interface a little and make easy to find things the people mostly search for.
What recommendations would you give to someone considering this product?
Go for Amazon Pay when available, best choice for faster and safer transactions.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
