What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Abhishek A.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
A all in one solution, a wallet, a payment gateway
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay offers a lot of payment options with multiple currencies support and also it doesn't even requires to enter CVV for some popular card brands which makes payments more seamless process.
What is your favorite aspect of this product?
I have been using amazon pay as both customer and vendor. As customer, I can use amazon pay for multiple factors such as paying bills, doing movie tickets, travel booking, and much more. It also has the option to add money to wallet and use it for various purposes. I like these services on the amazon pay platform which makes life easier from a customer point of view. As a vendor, I have integrated Amazon pay with razorpay where people get the option to pay using their Amazon pay wallet in the razorpay integration and this helps them to get additional payment option apart from traditional payment methods such as credit and debit cards.
What do you dislike most about this product?
I also use amazon pay as vendor to accept payments from clients. Sometimes they complains that they can't use few credit cards issued in USA under vanilla card segment. This can be corrected.
What recommendations would you give to someone considering this product?
I would definitely recommend amazon pay to other people as well because of it's popularity and also because of the ease in making hassle free payments.
Pros
- Enables Productivity
- Trustworthy
- Over Delivered
- Friendly Negotiation
CA Siddhant B.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2024
Great payment platform
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy to implement
What is your favorite aspect of this product?
Acceptability of the software among people
What do you dislike most about this product?
Amazon wallet balance can’t be transferred to bank
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Slower Product Innovation
Derek L.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Jul 2024
Amazon Pay is incredibly user-friendly.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Larger company.
What is your favorite aspect of this product?
It is easy to use since we use Amazon for other aspects of business.
What do you dislike most about this product?
Lots of websites don't use Amazon Pay.
What recommendations would you give to someone considering this product?
Look around at various options and talk to reps for each one to make sure you get the right product for your business.
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Wastes Time
- Vendor Friendly Policies
