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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Anuja C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

No wallet to bank Transfer.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon is great in accepting multiple currency than other similar application.

What is your favorite aspect of this product?

I can shop with amazon pay balance and the security of this application.

What do you dislike most about this product?

I don't dislike this application at all.

What recommendations would you give to someone considering this product?

It an Amazing Application that can be used to make payment with different currency and it is secure application.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

James C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Trouble free payments with Amazon Pay

Likeliness to Recommend

8 /10

What differentiates Amazon Pay from other similar products?

There are many other online payment service providers but what really differentiate Amazon Pay from all others is their Up-tight security. It is highly suitable for small to mid-level businesses, but it works well for big firms as well. The best part is that it integrates with other platforms as well, that means, easy transactions without going into any long and detailed procedure and people love that

What is your favorite aspect of this product?

It doesn’t matter if it’s a B2B transaction or B2C transaction, a reliable transaction method works well on both ends. We have switched to Amazon Pay from another platform very recently and I must say what a great service.

What do you dislike most about this product?

The interface might be a bit hard to understand upon first usage. Many people need guidance when they first try to use it, although thanks to their great customer service, it helps everyone out on time.

What recommendations would you give to someone considering this product?

Amazon Pay is a trustworthy name. When it comes to money -especially online transactions- people go for a platform that is highly secure and you get that assurance here. It is reliable, easy to use, I might add after sometime, and get the job done at less cost, so why not. A good choice for your secure and reliable payments.

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Security Protects
  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Great Product

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Inspires Innovation
  • Client's Interest First

Most Popular Amazon Pay Comparisons

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