Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

Filter By

Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Muhammed K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic secured payment tool

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

First of all it is made by trustworthy Amazon. This makes it unique from others. After that it is fast and secure. Payments are transferred directly into the destination accounts only. Amazon pay amount can be used for different purchases.

What is your favorite aspect of this product?

I can use amazon wallet amount for mobile recharge, wifi recharge, electrical bill payment, tax payment, credit card repayment

What do you dislike most about this product?

I dont dislike anything about this product as it is reliable and convenient tool for making payment

What recommendations would you give to someone considering this product?

Yes, recommended to everyone who prefers secure payment tool

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Caring

Deepak s.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great Payment Software

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon pay gives pay later help which is exceptional we can pay without money and pay it later. Amazon Pay is exceptionally useful in purchasing items from amazon by utilizing amazon pay. It is a single tick spot to pay for every one of your necessities.

What is your favorite aspect of this product?

Amazon pay is a high speed and secure payment gateway; by utilizing it, you can book tickets and take care of your bills, online food requesting with only a couple of snaps. Client care is magnificent; assuming your exchange is struck, they will refund your cash inside few hours.

What do you dislike most about this product?

Further things are great however now and again while the hour of installment this need a few terms and conditions at the hour of installment. Along these lines, kindly marginally work on this for the progression of amazon pay.

What recommendations would you give to someone considering this product?

I like to highly recommend amazon pay to individuals who are utilizing amazon since it is a simplest method for doing your installment with you wallet.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Ivana S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

What sets this product apart from others is the speed of its transactions and that I was able to complete most transactions in seconds. And Amazon Pay offers great cashback on most transactions.

What is your favorite aspect of this product?

What fascinates me most about this prdocutop is that it is easy to pay with amazon pay, all you have to do is scan the QR code and the payment. Amazon Pay also offers the following payment services on Amazon. In addition, the discount offers and discount coupons are quite good compared to other applications.

What do you dislike most about this product?

Since we are using this product ourselves, we did not experience any inconvenience with our own broadcasts which makes us feel that this product is pretty good for us.

What recommendations would you give to someone considering this product?

We ourselves have the opportunity to recommend this product as its main characteristic is that it is quite easy to enter and you have the option to pay many bills from there.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Amazon Pay Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019