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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Emma B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

The introduction works well

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

The ability to pay with a well-known "Amazon" account. It is now possible to use points registered in Amazon accounts, such as Amazon gift cards, and the company's EC site may be merged into the so-called "Amazon economic zone," which was before not permitted. This is especially effective in attracting customers who are already familiar with Amazon.

What is your favorite aspect of this product?

I use it to make payments on websites other than Amazon on occasion. You may save time and effort by not registering personal information, such as credit card numbers, on the e-commerce site you just visited. It is useful for purchasing workplace equipment and consumables from the EC website. It is convenient since it removes the need to register the delivery address.

What do you dislike most about this product?

The barrier is a little high till the introduction. It is nearly as difficult as becoming an Amazon dealer. I feel it will be simpler if you only deal with payment and separate the route. In addition, the panels are difficult to see. Leave the presentation as-is for existing Amazon merchants and affiliates

What recommendations would you give to someone considering this product?

In the first place, providing payment options is supposed to increase conversions, but Amazon Pay has shown to be really advantageous. I estimate that around 15% of Amazon Pay customers use the service on a monthly basis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

jitin l.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Amazon Pay is a Must for Checkout Options!

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

We use Amazon Pay on a many different websites that we run and it's fantastic. The integration was veritably clean and easy for us because of the web platform that we use (Shopify Plus). With so numerous people using and loving Amazon, adding in the one-click checkout option with Amazon Pay makes conversion rates more and makes for a much better checkout process. Since we enforced it, we've heard from several guests that appreciate it as an option. It has been really good for us.

What is your favorite aspect of this product?

Simple implementation for Shopify Plus users. Nice jump in conversion rate from the time that we launched it.

What do you dislike most about this product?

We have not found any issues or areas that we find lacking.

What recommendations would you give to someone considering this product?

I suppose that any place that you can add in Amazon Pay as a business, you should. The real impact of Amazon Pay is hard to measure, but we know that conversion rates go over and guests appreciate the simple option at checkout. However, it's stunning not to use them in any and every way possible, If you suppose about how huge Amazon really is. Nearly 50 of all internet deals do on Amazon so suppose about how numerous people formerly have checkout details and information saved with Amazon.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Easy Payment gateway

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Unique Features

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