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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Amazon Pay - Payment solutions for business with m

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kooi S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazon Pay is safe and reliable

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

A different aspect that Amazon Pay offers is that there is no need for us to have to perform any two-step verification to be able to use the payment service, only our registration data is enough. This way of making payments offered by Amazon Pay, has been very favorable for me, not only to make my personal purchases, but also to be able to offer my services and manage the dynamics of online payments more quickly. In Amazon Pay I have been able to have all my accounts associated with my user and thanks to that I can decide with any card or registered account, I want to make my purchases.

What is your favorite aspect of this product?

I like to use Amazon Pay to be able to buy in several of my favorite online pages, and that are the most recognized to make purchases. I like the privacy that Amazon Pay offers about my personal data. In addition, it is easy to make payments, there is no greater complexity when we make payments since there are even currently physical stores where you can pay with Amazon Pay, and that seems excellent to me since it is a window for businesses to update and be up to date. day with new technologies to process payments.

What do you dislike most about this product?

Although I do not consider this aspect a disadvantage at all, in the same way I would like that we did not necessarily have to have an Amazon account to be able to have this service, it would be good if people could register as in an external platform, that is, it would be good for them Those who have Amazon can continue to use it without problem, but those who do not, can register in Amazon Pay, and thus not necessarily have to log in first to the Amazon page.

What recommendations would you give to someone considering this product?

The functions that Amazon Pay offers to carry out commercial transactions, I like them very much, that is why I recommend their use. It is easier when we have our information in an account and we can only decide with what to pay and the payment is processed automatically with all the security that Amazon offers. In addition, I recommend it because it is easy to carry, you can use it with your phone regardless of the operating system you have since it has good compatibility with Android and iOS.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Akira A.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic App

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Hundreds of millions of Amazon users can use Amazon Pay to pay for goods and services with information already stored in their accounts. It's a tried-and-true shopping experience from a well-known and respectable store.

What is your favorite aspect of this product?

Money may be transmitted and received in real time, and the user interface is simple to use for everyone.

What do you dislike most about this product?

There's nothing to dislike about this payment app.

What recommendations would you give to someone considering this product?

I would strongly advise anyone who needs to make a payment to do so, you may rapidly send money to anyone and receive payments via QR codes and UPI addresses. There is no charge for using this service.

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

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