What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Mahek V.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
Handy Wallet by Amazon
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Unlocking of deals after completing every payments, recharges and bill payments. We can add money to the amazon wallets and use it in future. Case-back in the form of rewards on payments.
What is your favorite aspect of this product?
We can Book tickers, pay bill of electricity, gas bill, education fees, bank transfers, etc. We can go shopping on amazon and pay from wallet, we can pay credit card bills. Awesome Customer Support for any problems. We can give egift cards as a gift to our loved one.
What do you dislike most about this product?
Property Tax payment feature for all cities. Tracking of transactions could be improved. We can not transfer money from wallet to bank account. Movie tickets booking is not there for all cities in Amazon Pay which is required.
What recommendations would you give to someone considering this product?
I like to recommend to use amazon pay if you are frequently shopping from Amazon. Because it is easy to use wallet. You can also pay bills and recharge from Amazon pay. It is secure to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cha Y.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted Sep 2021
Amazon Pay: Excellent platform to promote products
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
One feature that differentiates Amazon Pay from any other similar tool is that it can be seamlessly linked with Alexa. Currently everything is going to voice commands and there are many people who have access to this device so I think it is excellent that users can search for their products on the page and make their purchases just by giving instructions to Alexa. This feature I have not seen in other e-commerce and makes the user make their purchases quickly.
What is your favorite aspect of this product?
I really like that the page provides good protection against scammers. The system that Amazon Pay handles for making payments is excellent, its policy for the protection of payments protects not only the seller of products but also the consumer from possible fraud situations. With Amazon Pay there is no need to be jumping from page to page because everything is managed in the same system.
What do you dislike most about this product?
I don't like the value they handle for international commissions. I fully understand that the process to manage international purchases is more tedious than buying national ones and also almost always depends on the taxes of each country, but in the same way there are other pages in the market that handle more accessible values when it comes to getting them users have an economy in their finances.
What recommendations would you give to someone considering this product?
I recommend increasing supervision in customer service. I understand that it is a great platform that has thousands of user profiles, however, they cannot afford to neglect user service either to attend to claims from the seller or the buyer. Response times sometimes exceed times, however, I applaud the problem-solving policies that you handle.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sunil B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2021
Good product to have !
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
First of all its service , which many competitors are failing to provide. After sales service and technical service which it offers in solving any issues is amazing
What is your favorite aspect of this product?
Payment and integration
What do you dislike most about this product?
Too much data to go through before adopting it
What recommendations would you give to someone considering this product?
Please go ahead as we have great and reliable service
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Client Friendly Policies