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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Sagar S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Amazon pay makes online transaction easy".

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Ease of Use & Speed of Transaction The use of Amazon Pay means consumers don't have to take out their credit cards and type in the details to complete a purchase. The service removes unnecessary friction in the checkout process by eliminating the need to create accounts on multiple websites.

What is your favorite aspect of this product?

The component to open compensations for each installment made utilizing Amazon pay is remarkable, and the prizes are critical, not normal for a ton of other installment stages which proposition awards as pointless scratch cards. Likewise, I don't have to enter my Visa subtleties and can pay simply by entering my Amazon credentials.

What do you dislike most about this product?

We need to make Amazon record to utilize it.Sometimes ,when Amazon discovered dubious with regards to somebody's record then amazon hinders or suspends that account,it is amazon's normal issue.

What recommendations would you give to someone considering this product?

For smooth UPI transactions and easing your payment difficulties, Amazon pay is recommended to use for the same.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Puneet Y.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great Application for making faster payments

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

I like how it makes online shopping via Amazon a totally hassle-free solution and just makes payments simpler. It also makes paying certain bills a totally hassle-free solution.

What is your favorite aspect of this product?

Payment without failure- Compared to other platforms in Amazon pay we will conveniently pay through the wallet which reduces the danger of payment failure Range and variety- Amazon Pay provides a spread of transactions, we will pay from our electricity bills to shopping online. Rewards and coupons - it's quite obvious that the platforms that are new the market provide with a variety of coupons and rewards so does Amazon Pay.

What do you dislike most about this product?

Interface - Amazon Pay team must work on its interface, I feel it lags within the user experience with the payment platform compared to its peers Dedicated app- Amazon Pay must accompany a fanatical app a bit like Google Pay and Paytm for more convenience. Payment on other e-commerce sites- with the wallet amount we aren't ready to make payment on other e-commerce sites- like flipkart

What recommendations would you give to someone considering this product?

Amazon Pay may be a convenient online payment solution.The platform interface present[s] an easy very design in order that clients can easily process their payments. Amazon assures a really fast and time saving experience. many purchasers appreciate the service, so implementing it as digital payment service increase[s] the customer satisfaction.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Poojan S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great payment tool for daily uses

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Deals unlocked after completing recharges and bill payments. We can add money to our wallets and use it in future.

What is your favorite aspect of this product?

We can recharge, pay bill of electricity, gas bill, education fees We can go shopping, we can pay credit card bills. Support is awesome for any problems. We can give gift card as a gift to our loved one.

What do you dislike most about this product?

We can not transfer money from wallet to bank account. Movie tickets booking is not there in Amazon Pay which is required.

What recommendations would you give to someone considering this product?

I like to recommend to use amazon pay if you are frequently shopping from Amazon. Because it is easy to use wallet. You can also pay bills and recharge from Amazon pay. It is secure to use.

Pros

  • Unique Features
  • Efficient Service
  • Generous Negotitation
  • Appreciates Incumbent Status

Most Popular Amazon Pay Comparisons

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