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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Neeraj k.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"All you need is Amazon pay".

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

The utilization of Amazon Pay implies shoppers don't need to assume out their credit cards and type in the details to finish a buy. The assistance eliminates pointless erosion in the checkout cycle by killing the need to make accounts on different sites.

What is your favorite aspect of this product?

Quick and dependable installment administration is given by Amazon. It give us a wallet just as UPI administration which is extremely normal in India. When KYC is done we can have up to 1 Lakh as Wallet cash. It has helped us a ton in the pandemic time frame as a large portion of the installments gone on the web and we were absolutely reliant upon online installment strategies like UPI.

What do you dislike most about this product?

For me Plan and format of Amazon pay is something which should be improve and second thing I disdained about Amazon pay is it's web utilization is very high.One more thing need to improve is the UI and an opportunity to stack screen.

What recommendations would you give to someone considering this product?

For smooth UPI exchanges and facilitating your installment troubles, Amazon pay is prescribed to use for something similar.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Vikram S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Widely accepted payment system

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

It is easy and widely used payment systems all over the country and people accept it easily. It easy to transfer and unlimited validity gives perfect fit for us. It is also a payment system that allow the user to use it outside their own website.

What is your favorite aspect of this product?

It is easy to transfer , easy to purchase, easy to gift , alternative to normal physical currency, lifetime validity, widely accepted by the individual and other websites.

What do you dislike most about this product?

Less discount for bulk purchase or corporate purchase. Less or unreliable cashback

What recommendations would you give to someone considering this product?

I would definitely recommed it to others.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Deepanshu C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great app to transfer money and make payments

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

The only thing I benefited from Amazon Pay is that the cashback I earned within the past few years. I seriously like Amazon Pay than the other online payment application. The offers and rewards are extremely useful.

What is your favorite aspect of this product?

I really like Amazon Pay even quite the opposite online payment applications, Like Google Pay, Paytm, Phonepe, Mobikwik, etc. I can easily pay money using Amazon Pay UPI or send money directly through a open-end credit . the foremost important thing i prefer in Amazon Pay is that the offers and rewards we get once we buy anything online using amazon pay or send money directly from amazon pay to friends and family. The more often you employ amazon pay, the more offers, and cashback you get, unlike the other apps. Like in Google Pay I wont to get scratch cards that offered cashback in starting days, but as I used it more, getting cashback becam

What do you dislike most about this product?

As I even have been using Amazon buy years now. Seeing offers and cashback, I receive using it; i do not think there's anything that I dislike about Amazon Pay. i will be able to always trust and keep using Amazon Pay together of the regular users.

What recommendations would you give to someone considering this product?

I would suggest everyone to use Amazon Pay, because it has numerous features and offers. you get cashback too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Most Popular Amazon Pay Comparisons

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