What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Alok M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
Amazon Pay : Your anywhere wallet
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Easy checkout for customers with Amazon accounts. Supports global customers and currencies.
What is your favorite aspect of this product?
No setup or monthly fees; pay only per transaction.
What do you dislike most about this product?
Reserve policy delays payouts, especially for newer accounts. No in-person payment support.
What recommendations would you give to someone considering this product?
With Amazon Pay, you can enjoy the convenience and security of Amazon wherever you shop. Amazon Pay offers a simple way to check out from your favorite online stores, and manage your payment methods on Amazon.com.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Nimish G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Very easy to integrate and user friendly
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Ease of integration, quick customer support, stability of the product, are few important factors that differentiates AmazonPay from the competitors.
What is your favorite aspect of this product?
Customer Support is extremely quick.
What do you dislike most about this product?
It doesn't seem to have a wider merchant reach / partnerships.
What recommendations would you give to someone considering this product?
A must consider payment platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alenandro S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
To safeguard payment data.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay accepts a variety of payment options, including credit and debit cards, as well as the available balance in your Amazon account. This provides the freedom to select the payment option that best suits your needs.
What is your favorite aspect of this product?
Like Amazon Pay, you can use your Amazon account payment information to make purchases on a variety of partner websites and apps. You may complete your orders quickly without having to manually enter payment and delivery information, expediting the entire process.
What do you dislike most about this product?
Amazon Pay does not charge monthly or setup fees, but it does charge transaction fees for every purchase made through the program. These fees may be greater than payment processing rates given by competing firms, impacting merchant costs.
What recommendations would you give to someone considering this product?
I advocate using Amazon Pay to return purchases and receive reimbursements in accordance with participating merchants' return policies. You can also contact Amazon customer service if you have any concerns with your purchases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
