What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Parimita G.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Aug 2021
A Payment app for your financial needs
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Sending money and receiving is instant. Can use this anywhere to pay bills. Reward programs on various merchants. Limit increases on KYC verification. Accepts multiple payment methods. Instant refund on transaction failure.
What is your favorite aspect of this product?
This tool is awesome by Amazon to fulfill you financial needs. After using this I have left keeping my wallet with money and cards. You can use it to pay bills anywhere like grocery stores, theaters, petrol pump, restaurants without any hassle. In amazon pay you can use wallet money to recharges, bill payments and orders. It is a completely free tool. You will get reward programs on paying specific merchants and with KYC verification you can increase your wallet limit. Once transaction failed, it processes refund immediately. Can send money from any of your bank and receive instantly.
What do you dislike most about this product?
Very useful payment method. Never faced any issue with it.
What recommendations would you give to someone considering this product?
Hey, this is awesome and you can get all features for free and it makes your banking or financial needs easier. Your transaction and funds are safe with amazon. You don't need to add payee and wait for verification. It allows to send money to anyone by entering account details and that's it, you can send money to them instantly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rakesh A.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Simple and fast payment option for everyone
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
User friendly interface which everyone can take benefit of this. Easy KYC verification both online and offline. Sending money is easy with just a click. Multiple features on single app. Rewards on successful transactions.
What is your favorite aspect of this product?
Amazon pay is not an app for specific users. It can be used by everyone as it is easy to use. It is available both in web, android and iphone devices. It gives you facility to add your bank accounts and send money from them easily and money will be settled to receiver's account immediately. You can recharge your mobile, pay utility bills, book travel tickets, pay all type of insurance premiums, invest in gold, donate to non-profit organisations through Amazon pay. You can buy brand gift cards, pay to merchants through it. You will get rewards on eligible transactions. It is safe and secure.
What do you dislike most about this product?
Sending wallet money to another user is not active. Apart from that there is no problem with Amazon pay. It is growing payment option for everyone.
What recommendations would you give to someone considering this product?
Surely recommends. In Paytm you can send wallet money to anyone but here in Amazon pay you can use this balance to order anything from Amazon. It helps to pay merchant bills easily. With this tool you can easily send money from your bank account to anyone . You can pay bills and can earn rewards.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Narender V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Best online shopping platform
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Pros of Amazon App are as follows: - It's an online platform where you can buy or sell any product. - Multiple options on the product, and as well as multiple sellers. - Huge discounts on products - Huge customer base - Transparency of the product
What is your favorite aspect of this product?
In Amazon you get the best deals and offers on every product. There are multiple choice of brands and products category. Good customer support with good service. Now you can do online bill payment and more other online services from Amazon.
What do you dislike most about this product?
Cons of Amazon app are as follows: - Sometimes they deliver the wrong products. - Increase the limit of return policy.
What recommendations would you give to someone considering this product?
Overall Amazon is one of the best online shopping platforms and also comes with many other online services.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity