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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Parimita G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A Payment app for your financial needs

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Sending money and receiving is instant. Can use this anywhere to pay bills. Reward programs on various merchants. Limit increases on KYC verification. Accepts multiple payment methods. Instant refund on transaction failure.

What is your favorite aspect of this product?

This tool is awesome by Amazon to fulfill you financial needs. After using this I have left keeping my wallet with money and cards. You can use it to pay bills anywhere like grocery stores, theaters, petrol pump, restaurants without any hassle. In amazon pay you can use wallet money to recharges, bill payments and orders. It is a completely free tool. You will get reward programs on paying specific merchants and with KYC verification you can increase your wallet limit. Once transaction failed, it processes refund immediately. Can send money from any of your bank and receive instantly.

What do you dislike most about this product?

Very useful payment method. Never faced any issue with it.

What recommendations would you give to someone considering this product?

Hey, this is awesome and you can get all features for free and it makes your banking or financial needs easier. Your transaction and funds are safe with amazon. You don't need to add payee and wait for verification. It allows to send money to anyone by entering account details and that's it, you can send money to them instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rakesh A.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Simple and fast payment option for everyone

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

User friendly interface which everyone can take benefit of this. Easy KYC verification both online and offline. Sending money is easy with just a click. Multiple features on single app. Rewards on successful transactions.

What is your favorite aspect of this product?

Amazon pay is not an app for specific users. It can be used by everyone as it is easy to use. It is available both in web, android and iphone devices. It gives you facility to add your bank accounts and send money from them easily and money will be settled to receiver's account immediately. You can recharge your mobile, pay utility bills, book travel tickets, pay all type of insurance premiums, invest in gold, donate to non-profit organisations through Amazon pay. You can buy brand gift cards, pay to merchants through it. You will get rewards on eligible transactions. It is safe and secure.

What do you dislike most about this product?

Sending wallet money to another user is not active. Apart from that there is no problem with Amazon pay. It is growing payment option for everyone.

What recommendations would you give to someone considering this product?

Surely recommends. In Paytm you can send wallet money to anyone but here in Amazon pay you can use this balance to order anything from Amazon. It helps to pay merchant bills easily. With this tool you can easily send money from your bank account to anyone . You can pay bills and can earn rewards.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Narender V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best online shopping platform

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Pros of Amazon App are as follows: - It's an online platform where you can buy or sell any product. - Multiple options on the product, and as well as multiple sellers. - Huge discounts on products - Huge customer base - Transparency of the product

What is your favorite aspect of this product?

In Amazon you get the best deals and offers on every product. There are multiple choice of brands and products category. Good customer support with good service. Now you can do online bill payment and more other online services from Amazon.

What do you dislike most about this product?

Cons of Amazon app are as follows: - Sometimes they deliver the wrong products. - Increase the limit of return policy.

What recommendations would you give to someone considering this product?

Overall Amazon is one of the best online shopping platforms and also comes with many other online services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Amazon Pay Comparisons

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