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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Sahil K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Makes payment process hassle-free

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

1- Amazon Pay is one of the most simple and fast payment options available out there. 2 -You get integration with the Amazon app so you can use your pay balance to do shopping from Amazon. 3-The best part about using amazon pay is that you get coupons and rewards with every payment you make.

What is your favorite aspect of this product?

Amazon pay is a new payment method started by amazon. It is fast and reliable and gives you cashbacks and offers on payments. You can pay your bills do recharges and many more. It is accepted in some of the other side too. So it's growing.

What do you dislike most about this product?

The only con is that you cannot transfer your amazon pay balance to your bank account you have to use it in amazon or sites accepting amazon pay only.

What recommendations would you give to someone considering this product?

Overall a great product with capabilities to be successful in the market. With clean Ui and fast speed it is just awesome.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Revanth Reddy Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazon pay is breath of fresh air

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon pay's features work to both the store and to pay bills and the best part is there is no additional cost done when u make a transaction to add money in the pay wallet.

What is your favorite aspect of this product?

the benefits of using both in store and to pay home bills are the best part of amazon pay.

What do you dislike most about this product?

Transferring the pay amount back to the bank account is not added yet. Apart from that, there is nothing that I dislike

What recommendations would you give to someone considering this product?

Just go for it as u can also use the amazon gift cards to get discounts of product or use that amount to pay bills.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhishek T.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazing product

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Easy to use and amazon brand name

What is your favorite aspect of this product?

Security and the customer support is amazing

What do you dislike most about this product?

Nothing about dislike. Works as per the requirements.

What recommendations would you give to someone considering this product?

One of the best in the category with the brand name

Pros

  • Helps Innovate
  • Inspires Innovation
  • Respectful
  • Continually Improving Product

Most Popular Amazon Pay Comparisons

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