What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Shijuraj B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Best Digital Payment - Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
A very fast and reliable payment service is provided by Amazon Pay. Though there are lot of payment services are available in market but Amazon pay is one of the most secured and provides almost all facilities to shop and pay via amazon, also have lot of utilities being integrated like Mobile recharge, Power bill etc. on Amazon pay dashboard which is the most impressive thing and keeps amazon pay on top of the list. Getting through KYC is also very easy and fast which helps in availing the feature like buy and pay later.
What is your favorite aspect of this product?
It provides all options to fulfill your shopping needs at one place like shopping clothes, grocery, electronics and doing payment via amazon pay. It alerts you on the Utility payment as per the payment cycle which helps you to avoid any disconnection in service. It also provides you the best cash back / rewards on your payments performed. Money transfer is very easy to your friends or colleagues via Amazon UPI payment. It has helped in corporate world as well, where one can collect money in Amazon pay wallet and use it whenever required during any festival or any programs. It provides you facility on scan and pay on different outlets.
What do you dislike most about this product?
Major drawback is not all outlets, restaurants does have the scan and pay option for Amazon pay though it has an UPI payment service. Also the money from wallet can not be transferred to anyone which I feel is again a drawback where one has to use it for his own purpose.
What recommendations would you give to someone considering this product?
Its the best and fast online payment system widely used which makes the app to run in front and highly recommended which is also worth it. Great features with best customer support team available 24/7.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Saves Time
Vaibhav S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Amazing Payment Solution - Amazon Pay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
There are lot of applications, wallet apps which provides UPI or any other payment solution but Amazon Pay is amongst the best solution for any type of your payments. Its such an impressive app where it has integrated various different utilities that we use and pay for our monthly and weekly basis, which is managed very smartly to pay the bills on time in one single dashboard. It also reminds the user for the payment which is very impressive feature. It is one of the most amazing and best online payment service.
What is your favorite aspect of this product?
It can be used for online shopping on amazon app. Amazon pay balance can be used for paying bills or shopping anything. It can be used for quick money transfer. It is widely used in shops where you can easily do payment via amazon pay scanner, said as scan and pay. It also provides various rewards and cashbacks on your payments which keeps makes you using amazon pay more and more. I am very fascinated with utilities being integrated, you can recharge your phone, pay your gas bill, donate money, send a gift cards, subscriptions and what not. Also, it helps in collecting money from team and stored in amazon pay wallet for any fun programs
What do you dislike most about this product?
Not available at all stores, very limited stores. Also, one cannot buy an amazon gift card via its own amazon pay wallet which I didn't like. Otherwise, its the best payment solution app.
What recommendations would you give to someone considering this product?
I would recommend everyone to use this product as it helps in making payment for almost any type of payment. Safe and easy to use, lot of rewards and cashbacks which makes app more impressive.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Inspires Innovation
Pradnya P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Amazon Pay - Review
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay provides you all options to fulfill your needs at one place, you can shop, can make payments, can transfer money etc.. Another best thing is it offers lot of cashbacks / rewards / discounts during shopping as well as money transfer due to which it is used very often. Prime membership offers various offers like free and fast delivery with lot of discounts on shopping along with free music and movies. Having best customer support team makes Amazon pay the most best option for everyone compared to other competitors in the current market.
What is your favorite aspect of this product?
I like Amazon Pay the most as it offers you to pay or make any Utility payments as well, which fascinates me a lot. We can easily recharge our mobile bill, Dish TV, pay gas bill and also schedule any recurring payments which helps us to avoid any payment missing. Nowadays, even it is used in corporate world, collecting money on Amazon pay and then using it during festivals, birthdays, rewarding gift cards which is the most amazing thing. Fast and reliable service provided by Amazon. Amazon Pay is also used in various shops now, where user can use scan and pay option.
What do you dislike most about this product?
At the moment, scan and pay option for Amazon pay is not used everywhere which is little annoying when you want to use your amazon pay wallet money. Also, one cannot transfer wallet money to anyone, even one can not buy or shop amazon gift card using wallet's money.
What recommendations would you give to someone considering this product?
Though it has few drawbacks, but would strongly recommend to use as its the best and very secured digital payment option. It is fast and easy payment option, even UPI feature makes it more secure option to make payment.
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Caring