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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Navneet N.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use payment service

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Firstly we do not have to install some other app to use this service as this is integrated into amazon pay only which is great. Also, the interface is also clean and easy to use.

What is your favorite aspect of this product?

My favourite aspect of this product is that you can pay almost anything using Amazon pay from recharges to bill payments to sending money to contact. It is quick and easy.

What do you dislike most about this product?

No, I don't think there is anything to dislike about this product.

What recommendations would you give to someone considering this product?

Yes, surely I would recommend this to anyone who is considering this product. There is nothing to dislike about this product.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Niket J.

  • Role: Consultant
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use, Delight your customers

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is a payment option you should consider, as it provides consumers with the comfort that they are shopping through a trusted payment service

What is your favorite aspect of this product?

It was so quick and easy. Everything about Amazon is quick and easy

What do you dislike most about this product?

we cant transfer the gift card money to someone else

What recommendations would you give to someone considering this product?

Security & Trust and easy to use, its give benefit to both user

Pros

  • Unique Features
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Lakshita U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Fast and Secure Payment Solution !

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Everyone is becoming digitally strong by using such payment app like Amazon Pay. It is the best, fastest and very secure app for performing any transaction or making any payment. We can easily recharge mobile, pay bills, or book movie tickets and many more things in one app. Not only we can do transactions or payments via amazon pay but also we get amazing cashback offers which makes amazon pay stand out in current market compared to other online apps.

What is your favorite aspect of this product?

Amazon pay has a very simple interface and easy to use options for payment through e-wallet. Also, Amazon offers rewards for doing payment via amazon pay which makes you feel to use the app more and more. It has played a big role in IT industry as well, it is the best way to collect money from the team and plan something for birthdays and gifts. In addition, Amazon pay is being used in almost every shops where you can easily make a payment by scanning amazon bar code via amazon pay wallet. Even alerts you on any bill payment on your email which ensures you are not missing any bill payment.

What do you dislike most about this product?

No dislikes at all. But as I said, there should be a feature where we can pay some one via amazon pay's wallet.

What recommendations would you give to someone considering this product?

I would strongly recommend to everyone to use amazon pay as it is fast, easy and safe payment method and widely used with no issues at all.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Amazon Pay Comparisons

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