What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Dev M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2021
"Saving money"
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
End-user can really like Amazon Pay even more than other online payment applications, like Paytm, PhonePe, Mobikwik,etc. The user interface is simple and great. End-user can send money very easily, quickly and most importantly securely. The scan and pay option makes it very comfortable to pay in stores and other various places like restaurants, hotels and almost at every place. Amazon Pay provides many options like paying bills, recharging phones, donating money, booking travels, insurance, gift cards, subscriptions, etc.
What is your favorite aspect of this product?
Best thing about Amazon Pay is, it provides all the options at one place. Amazon Pay gives end-user a lots of cashbacks and offers on transaction, so end-user can save a lots of money, which makes end-user feel to use the appllication again and again. Also, there is an assured cashback policy which is not seen in other wallets. There is section names spin and win which is truly fun getting and money making. Amazon Pay is very much beneficial for its customers who wants to sell their products on Amazon.
What do you dislike most about this product?
There are lots of conditions to available cashbacks and offers.
What recommendations would you give to someone considering this product?
I would highly recommend Amazon Pay to someone because it is the best application for sending money and it also provides cashbacks and offers. Also it has many features which saves time and no need to go outside for recharging phone, paying bills, etc in this covid situation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alan H.
- Role: C-Level
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted May 2021
Intuitive and organized Payment Portal
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay offers direct connection to Amazon services, such as Mechanic Turk, and Banks saved to a consumer's Amazon Account.
What is your favorite aspect of this product?
I like how you can link your Bank, and have your Amazon Pay funds transferred to or from your bank in a matter of less than a few days.
What do you dislike most about this product?
Sometimes, the funds can take a while to appear in your account, however, this usually isn't more than 2 or 3 days.
What recommendations would you give to someone considering this product?
I would recommend setting up all your documents before opening your account. It took me a while to open, because I didn't have a Driver's License, so I had to go through customer service for alternative verification. In the end, I was able to use my State ID, the customer service was good. Thank You.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Haradhan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Amazon pay is best & complete payment solution
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon pay is working very well than others it's fast reliable and secure so all those points differentiate Amazon Pay from other similar products. Also, amazon pay provides sometimes amazing cashback offer that's why the customer always choosing amazon pay for their prefer payment app. Also amazon pay UPI payment option is totally free for merchants.
What is your favorite aspect of this product?
The best thing about Amazon pay is, it provides us all options to fulfill our needs in one place. Like you can pay your company bills, book buses for your employees, order food and every other thing which we need. The second best thing about Amazon Pay is it gives you much more amount of cashback and discounts on transactions so you can save a lot of money. Amazon pay also provides you the Amazon Prime Membership program which has various benefits like free amazon prime music, amazon prime video offers, and discounts that we can provide to our employees.
What do you dislike most about this product?
For me, the Design and layout of Amazon pay is something that needs to make better and the 2nd thing I disliked about Amazon pay is its internet consumption is very high. Amazon pays not working properly on an unstable internet connection. One more thing that needs to improve is the user interface and the time to load the screen.
What recommendations would you give to someone considering this product?
Amazon pay a great platform to participate, you will save a lot of time as well as money by using Amazon pay. So I always recommended amazon pay to all who love online transactions.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
