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Amplitude

Amplitude Analytics

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Amplitude Analytics
8.4 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Website Analytics category

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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

Up 1
Since last award

92 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
95%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

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0% Negative
5% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Altruistic

Feature Ratings

Average 86

Paid Search Integration

90

Audience Segmentation

90

Data Visualization

89

Customer Value Analysis

88

Audience Demographics

88

Search Engine Optimization

87

Customer Journey Modelling

86

API Framework

86

Conversion Analysis

85

Device and Browser Analytics

84

Social Media Analytics

82

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

89

Business Value Created

88

Breadth of Features

88

Ease of Implementation

88

Quality of Features

87

Usability and Intuitiveness

86

Availability and Quality of Training

85

Vendor Support

84

Ease of IT Administration

83

Ease of Data Integration

81

Ease of Customization

78

Amplitude Analytics Reviews

Jose L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Comprehensive analysis at sales levels

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

From our experience we can say Amplitude Analytics is one of the best analysis tools in the media industry for any type of company, with levels of analysis by accurate for profit, we are very confident in the definition of our audience and the analysis of the user path for conversions, is a very well qualified program for projects and their analysis.

What is your favorite aspect of this product?

Highlighting that in its system that has a good control panel, clearly shows the statuses for a specific date range and with simplicity to create graphs and dashboards. It also gives us visibility of everything that is happening on your website or application. It is worth noting its Free plan that is very helpful for users and / or small businesses that are starting in the field.

What do you dislike most about this product?

Some of its integration capabilities should be at the same pace of CRM systems with it would also be good to develop a tool for evaluation and recruitment of staff to see if this fit to fulfill the position or position assigned and facilitate navigation through the scorecard, but better experience of the subordinate.

What recommendations would you give to someone considering this product?

We recommend Amplitude Analytics because it is essential to develop well-organized behavioral analyses. As we also use it for our mobile and web applications to understand user behavior within each platform. With a good learning curve for this comprehensive program the insights that can be uncovered from it are endless. With exceptional tools for skilled analysts.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

Valarie N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A comprehensive solution for product analysis.

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

The performance of the numerous versions in the tests (A/B testing) compared to the benchmark/control groups, which pages and flows our visitors generally leave, and how effectively they converted our users from page to page in our app and website. Where our traffic originates from (organic or sponsored traffic), the impact of advertorials/campaigns with real-time tracking, daily and monthly activity changes (users). Recognize the funnel drops in various flows, such as registration, help/support, and so forth. It's something we constantly do at Amplitude today, along with tracking user uptake on any new features.

What is your favorite aspect of this product?

Amplitude analytics products enable all levels of users to access and comprehend product information. It has a profusion of features such as funnels, pathfinder, and retention statistics, and it allows teams to acquire answers to a wide range of issues. It simplifies my job by allowing me to easily check different user pathways without having to generate complicated queries. I also find funnel analysis to be quite beneficial for determining conversion rates from one page to another.

What do you dislike most about this product?

One of the most significant disadvantages in our use case is that Amplitude does not save a 'real' device ID. When a user's data or storage is deleted, the device ID might be updated.

What recommendations would you give to someone considering this product?

I recommend purchasing product analysis software if you do not already have it. And Amplitude is the way to go; if you're already using one, compare its features to those of Amplitude. When we were considering our alternatives, Amplitude was the most obvious choice. It aids in determining how the different versions perform in tests when compared to the baseline/control groups, which pages and flows our users most frequently abandon, and how effectively they convert our users from page to page in our app and website.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jatero A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Amplitude Analytics

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

With Amplitude Analytics, handling customer queries is easy. The software is resourceful and handles web analytics effectively

What is your favorite aspect of this product?

One reason I like Amplitude Analytics is because it's affordable unlike it's competitors. Using Amplitude Analytics is straightforward and handling customer issues is easy too. When it comes to website analytics, it offers best features and capabilities

What do you dislike most about this product?

I have hardly experienced any difficulties using Amplitude Analytics

What recommendations would you give to someone considering this product?

When it comes to website analytics, Amplitude Analytics delivers thanks to it's amazing features. You should try it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Fair

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