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Blackboard Learn Logo
Blackboard Learn Logo
Anthology Inc.

Blackboard Learn

Composite Score
7.8 /10
CX Score
7.8 /10
Category
Blackboard Learn
7.8 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Education Learning Management category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

87 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

7% Negative
15% Neutral
78% Positive

Pros

  • Fair
  • Respectful
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 80

Online Learning

84

Assessments and Quizzes

81

Course Management

79

Gradebook

79

Classroom Management

79

Content Management

79

Analytics and Reporting

78

Student Collaboration

77

Content Creation

77

Instructor Led Training

75

Vendor Capability Ratings

Average 77

Business Value Created

79

Ease of IT Administration

78

Breadth of Features

78

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

76

Usability and Intuitiveness

76

Ease of Customization

75

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

74

Vendor Support

74

Blackboard Learn Reviews

Shawna C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to Use and Easy to Set Up!

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

Blackboard's ease of use for both educators and students is what sets it apart from other products.

What is your favorite aspect of this product?

It is a tie between the accessibility and the wide variety of tools available.

What do you dislike most about this product?

The mobile app needs to be improved. It feels clunky and at times unresponsive.

What recommendations would you give to someone considering this product?

Take a close review of exactly what functionality you need before speaking with a representative. Pricing can be high, but there are ways to keep costs down if you know your organization's needs.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Patrick J. C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Simple to use product with a variety of options!

Likeliness to Recommend

10 /10

What differentiates Blackboard Learn from other similar products?

It is easier to navigate and crashes less often.

What is your favorite aspect of this product?

Being able to interact with the class and teacher inside the software.

What do you dislike most about this product?

Sometimes the grades are not updated efficiently. This may be a professor problem, I am not sure.

What recommendations would you give to someone considering this product?

As a user, it is intuitive and gets the job done with little training required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amber G.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Robust suite of tools, great analytics

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

I think they have a more robust suite of tools and are a more established company.

What is your favorite aspect of this product?

Ease of use, great for when we are onboarding new teachers. We will be using this more and more as distance learning takes precedent.

What do you dislike most about this product?

We have occasionally had issues with documents and files getting lost or students not being able to turn in assignments

What recommendations would you give to someone considering this product?

If you need a flexible set up for various subjects and want to give teachers ownership over their curriculum this is a great choice.

Pros

  • Fair
  • Helps Innovate
  • Respectful
  • Transparent

Cons

  • Less Efficient Service
  • Less Reliable
  • Less Productive

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