
What is AnyDesk?
AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 96%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AnyDesk?
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Remote Support
Real User Monitoring
Discovery
Web & Desktop Conferencing
Attended and Unattended Remote Access
Role-Based Access Controls
Augmented Reality Remote Assistance
Audit Management
Intelligence Reports
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
AnyDesk Reviews

Britt H.
- Role: Human Resources
- Industry: Energy
- Involvement: End User of Application
Submitted May 2025
AnyDesk offers remote professional collaboration.
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
AnyDesk is famous for being extremely fast and having low latency, which makes it one of the best remote desktop choices out there. Also, the cost-effective nature and intuitive GUI makes it a good match for small and medium enterprises, giving them an alternative to more expensive options like TeamViewer.
What is your favorite aspect of this product?
AnyDesk offers excellent speed, so users can easily make remote connections without much delay. Being able to work efficiently is key for professionals who need immediate support, since it allows them to finish work without experiencing any lag or delays while connecting remotely.
What do you dislike most about this product?
One negative point about AnyDesk is that it can sometimes have trouble maintaining a connection, which may interrupt remote work. It is possible for users to suddenly lose their connection or have problems connecting without interruptions, making important work particularly challenging.
What recommendations would you give to someone considering this product?
If you are thinking about AnyDesk, make sure to consider what remote access features are important for you. Evaluating your feature needs and how often you need to use it can show if you only need the free version or if it's better to get a paid plan.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rick B.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Feb 2025
AnyDesk - No Install options - Fast Support
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
You do not have to install the product. Run independant from a Stand Alone Exe Send remote support requests Keep a list of past connections and re-establish as needed.
What is your favorite aspect of this product?
No need to install the product, run stand alone.
What do you dislike most about this product?
The timer for the trial versions, however, this is a paid for product and should have some requirement to purchase.
What recommendations would you give to someone considering this product?
This product is the best you can find, to talk someone that is perhaps not that computer experienced, to get the program downloded, and installed.
Pros
- Performance Enhancing
- Acts with Integrity
- Includes Product Enhancements
- Continually Improving Product
David H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Seamless Remote Access for Teams
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
AnyDesk’s lightweight design and low latency make it a standout among remote access tools. Unlike bloated alternatives, it prioritizes speed and responsiveness, which is critical for remote troubleshooting and real-time collaboration
What is your favorite aspect of this product?
I’ve used it to assist colleagues on macOS, Windows, and even Linux without any hitches.
What do you dislike most about this product?
A built-in diagnostic tool to assess network quality and suggest optimizations would make it even more versatile for remote teams.
What recommendations would you give to someone considering this product?
AnyDesk is a great choice for teams needing reliable remote access. Use it for lightweight tasks or as a backup to more comprehensive remote desktop solutions. Just be sure to explore the paid plans if advanced features are critical for your use case
Pros
- Reliable
- Caring
- Fair
- Transparent