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AnyDesk

AnyDesk

Composite Score
8.9 /10
CX Score
9.3 /10
Category
AnyDesk
8.9 /10

What is AnyDesk?

AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.

Company Details


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Awards & Recognition

AnyDesk won the following awards in the Remote Support category

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AnyDesk Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AnyDesk.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AnyDesk?

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0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Client's Interest First

Feature Ratings

Average 84

Remote Control

88

Remote Support

87

Real User Monitoring

84

Discovery

83

Web & Desktop Conferencing

81

Role-Based Access Controls

81

Attended and Unattended Remote Access

80

Augmented Reality Remote Assistance

80

Audit Management

79

Intelligence Reports

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

85

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

82

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Availability and Quality of Training

79

AnyDesk Reviews

Eduardo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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