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Apollo.io Logo Award Winner Product Badge
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Apollo.io

Apollo.io

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Apollo.io
8.6 /10

What is Apollo.io?

Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered to do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organization’s unique best practices.

Company Details


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Awards & Recognition

Apollo.io won the following awards in the Sales Engagement Platforms category

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Apollo.io Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Apollo.io.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

Down 1
Since last award

81 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
89%
Conflict Resolution:
92%
Strategy & Innovation:
90%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Apollo.io?

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0% Negative
7% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

E-Mail Campaign Management

85

CRM Integration

84

Sales Analytics

84

E-Mail Integration

84

Workflow Automation

82

Internal Sales Collaboration

81

Omnichannel Campaign Management

81

Call Management

78

Next-Best-Action Recommendations

77

Pipeline Management

77

Dialer Integration

75

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Quality of Features

84

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Apollo.io Reviews

Richard J.

  • Role: Vendor Management
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Apollo: unique tool to find the best prospects

Likeliness to Recommend

9 /10

What differentiates Apollo.io from other similar products?

We are using this software to find ideal prospects for our company. The best thing is that it gives us powerful tools to search for customers and companies, according to their location, position within the company, etc., and it also has a web browser to expand the search for customers all over the Internet.

What is your favorite aspect of this product?

It has many tools to find the ideal potential customers such as the lead qualification process, which allows you to configure it by our search criteria and gives us a list of quality prospects automatically. It also has very useful integrations to make it a more complete software, like integration with Salesforce, Gmail, LinkedIn, Hubspot crm, etc. We are also using it for our email campaigns and the truth is working very well for us, it has the integration to Gmail, we can send welcome emails automatically to potential customers and many more options, to capture customers through mail.

What do you dislike most about this product?

There are some minor disadvantages of this software that could be improved, such as the constant updating of its customer database, as sometimes we have come across outdated data, the person no longer works in that company or the phone number does not exist. I would also like to see the bounce rate or unopened mail reflected in the email reports, so that I can work on it.

What recommendations would you give to someone considering this product?

This software delivers what it promises, which is to increase your company's leads. Thanks to Apollo we have been able to grow our customer base, close many more sales and increase our profits, that is why we do not hesitate to recommend it widely.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Jeff K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to setup. Powerful all-in-one product!

Likeliness to Recommend

10 /10

What differentiates Apollo.io from other similar products?

Prospecting database and email sequencing

What is your favorite aspect of this product?

Prospecting database

What do you dislike most about this product?

A little buggy

What recommendations would you give to someone considering this product?

Be clear on your goals and use case. It may not work well for Enterprises

Pros

  • Enables Productivity
  • Caring
  • Respectful
  • Altruistic

Krystal C.

  • Role: C-Level
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

I recommend Apollo to everyone in B2B sales

Likeliness to Recommend

10 /10

What differentiates Apollo.io from other similar products?

Apollo does a great job of being easy to setup and begin to use quickly. I was able to figure the tool out within a few days of signing up and achieved my first responses within a week or so.

What is your favorite aspect of this product?

It appears the emails are going through and I'm getting responses regularly. I have encountered tools before that had outdated emails or poor deliverability, but I haven't noticed that being an issue here. I also appreciate that I'm able to simply setup my sales cycle, choose recipients, and walk away for a while allowing the system to do the work.

What do you dislike most about this product?

The number of contacts is vast, so it's on me to figure out who to add to my lists and be strategic. I'd love some AI attachment that helps me more easily pinpoint the best people to reach for each campaign.

What recommendations would you give to someone considering this product?

Know who you need to seek out, and spend a few seconds reviewing the profiles before adding a person to your list. This will save you time on the back-end and also ensure that you're not angering people who aren't the right fit. Keep your reputation in tact by using the features they give you to understand your leads.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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