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Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AppDynamics
8.5 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Automated Diagnostics

87

Code Performance Monitoring

86

Application Metric Reporting

84

Application Request Tracing

84

Server Monitoring

84

Error Reporting

84

Enterprise Cloud Platform Support

84

Synthetic Monitoring (RUM)

84

Scalability

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Emma C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

A complete platform with many features.

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

It is excellent to fix the weak points of all kinds of software and measure the performance of these, does a great job without having to be attentive at all times and is collecting important data to improve development.

What is your favorite aspect of this product?

Excellent app monitor, has a control panel with a professional and intuitive design, offers short and concise analytical options and error reporting, graphics are very detailed and easy to understand and track the performance of the apps.

What do you dislike most about this product?

It's a little difficult to configure but once deployed it's an indispensable tool to have a complete test of your apps.

What recommendations would you give to someone considering this product?

I recommend it because it has all the necessary monitoring and analysis tools in a single platform, helps to proactively identify errors and thus avoid potential problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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