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AppDynamics Logo Award Winner Product Badge
AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.8 /10
Category
AppDynamics
8.5 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Down 1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
88%
Conflict Resolution:
93%
Strategy & Innovation:
91%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

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2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

90

Transaction Request Performance

88

Automated Diagnostics

87

Code Performance Monitoring

87

Application Metric Reporting

85

Application Request Tracing

84

Server Monitoring

84

Error Reporting

84

Synthetic Monitoring (RUM)

84

Enterprise Cloud Platform Support

84

Scalability

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Vendor Support

80

Ease of Customization

79

AppDynamics Reviews

Eric L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Monitor Applications securely with AppDynamics

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

For the entire mission-critical application environment, from the virtualized infrastructure that hosts them to the digital experience that end users have, Cisco AppDynamics is an excellent solution for application monitoring and performance.

What is your favorite aspect of this product?

One of the things I love is their Assistance with a wide variety of foreign technologies, including databases, servers, applications, enterprise resource planning (ERP), and virtualization.

What do you dislike most about this product?

All form of monitoring should involve the use of agents. A little expensive. Learn the ins and outs slowly.

What recommendations would you give to someone considering this product?

There was virtually no functionality such as synthetic monitoring when it came to monitoring the environment of vital business applications. Since numerous applications were responsible for tracking, it was not easy to determine why some applications were underperforming.

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Helps Innovate

Sanket M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

One of the best APM tool in the market

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

- only product in the market for on prem support - Best visualisation of the deployment of your services - Highly customisable - Cost is low - Fleet management is included for high no of instalments

What is your favorite aspect of this product?

- Fleet management for installing high no of service agents in the infrastructure

What do you dislike most about this product?

scalability is not that high

What recommendations would you give to someone considering this product?

It is one of the best product in the market right now.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client's Interest First

Akash S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

A Comprehensive Solution with Room for Improvement

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

It provides deep code-level diagnostics, allowing developers and operations teams to pinpoint the root cause of performance issues quickly. This feature is crucial for efficiently troubleshooting and resolving issues within the application code.

What is your favorite aspect of this product?

It offers comprehensive user experience monitoring, allowing organisations to understand how end-users interact with applications. This includes insights into response times, user journeys, and the overall quality of the user experience.

What do you dislike most about this product?

It has a steep learning curve.

What recommendations would you give to someone considering this product?

Consider starting with a pilot implementation in a controlled environment or with a specific application. This allows you to evaluate the effectiveness of AppDynamics within your context before deploying it more broadly.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Acts with Integrity

Cons

  • Vendor's Interest First

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