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AppDynamics Logo Award Winner Product Badge
AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.8 /10
Category
AppDynamics
8.5 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Down 1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
88%
Conflict Resolution:
93%
Strategy & Innovation:
91%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

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2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

90

Transaction Request Performance

88

Automated Diagnostics

87

Code Performance Monitoring

87

Application Metric Reporting

85

Application Request Tracing

84

Server Monitoring

84

Error Reporting

84

Synthetic Monitoring (RUM)

84

Enterprise Cloud Platform Support

84

Scalability

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Vendor Support

80

Ease of Customization

79

AppDynamics Reviews

Alaa B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Discover App Bottleneck like charm

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

its easy of use also auto discovery for outside calls and requests and application flow map were very different from others i remember also the application performance baseline was great feature with alerting

What is your favorite aspect of this product?

Flow Maps

What do you dislike most about this product?

maybe reconsider pricing

What recommendations would you give to someone considering this product?

its unique tool to discover your application/DB or middleware bottlenecks its will discover production performance bottlenecks and anomalies better than any other APM tool

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great APM product

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Since it was one of the earliest APM product in the market, quality, maturity and no of features were reasonably high as compare to the other alternatives when I used the product esp. showing the graph of entire system like backend application severs, database, caching, search systems and where exactly is the bottleneck was awesome

What is your favorite aspect of this product?

transaction tracing and in that drill down option

What do you dislike most about this product?

Not much only thing was UX could have been bit better in some features

What recommendations would you give to someone considering this product?

there are now many players in APM which provides other capabilities like logging, monitoring, SIEM etc so if you don't want have multiple vendors its worth checking these platforms

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Raghav K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A Performance Monitoring And Troubleshooting Tool

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Any application environment can benefit greatly from using Appdynamics as a 360-degree tool. I enjoy the server, application, and even the application's network traffic monitoring. My favorite feature of the application is its ability to dive down and identify the underlying reason for a problem.

What is your favorite aspect of this product?

It provides the option to go into detail in the event of an error. You can go to the problematic line of code. In the event of poor performance, you are also able to understand what was occurring at the time. The alert area, which I would also include, enables you to set off an alarm as necessary.

What do you dislike most about this product?

The Lite edition only records data for the previous two hours, which is a drawback in my opinion.

What recommendations would you give to someone considering this product?

I was able to continue keeping tabs on an intricate ecosystem's performance. I now have a comprehensive understanding of the entire architecture, including the flow of communication between the many services that make up the solution, thanks to the product. I am able to continue keeping an eye on the system's functioning thanks to the alert notice.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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