Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Appian BPM Suite Logo Award Winner Product Badge
Appian BPM Suite Logo Award Winner Product Badge
Appian

Appian BPM Suite

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Appian BPM Suite
8.8 /10

What is Appian BPM Suite?

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Appian BPM Suite won the following awards in the Business Process Management category

Filter By

Appian BPM Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian BPM Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
97%
Conflict Resolution:
95%
Strategy & Innovation:
95%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian BPM Suite?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
3% Neutral
97% Positive

Pros

  • Friendly Negotiation
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

BPM Workflow and Approvals

89

Deployment

86

Business Rules Management

85

Process Modelling and Design

85

Process Management

84

Collaboration

83

Mobile

83

Form and Report Building

83

Process Monitoring and Optimization

83

Knowledge and Document Management

83

Analytics and Reporting

82

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

86

Quality of Features

85

Ease of Data Integration

84

Ease of Customization

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Business Value Created

81

Vendor Support

79

Usability and Intuitiveness

79

Appian BPM Suite Reviews

Francisco P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Enhancing the Approval Process

Likeliness to Recommend

8 /10

What differentiates Appian BPM Suite from other similar products?

The platform's reporting tools let me look at how our strategic initiatives are doing. This level of detail helps me make informed decisions that drive growth and maximize the impact of our strategic efforts.

What is your favorite aspect of this product?

I've been impressed by Appian BPM Suite's ability to streamline our strategic initiative approval processes. The platform's intuitive workflow designer and automated routing capabilities have allowed us to establish a standardized, efficient approval workflow. This has improved our decision-making speed and organizational agility, enabling us to respond to changing market conditions.

What do you dislike most about this product?

There are a few areas that could be enhanced. For instance, the platform could connect with our existing enterprise systems, providing a more holistic view of our strategic initiatives and their impact on business performance.

What recommendations would you give to someone considering this product?

Appian's low-code platform lets us adapt our workflows and processes quickly, ensuring our strategic initiatives align with our organization's needs. We could also configure more advanced business rules and approval criteria to better align our strategic decision-making with our organization's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noemi D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Automating Business Processes with Ease

Likeliness to Recommend

8 /10

What differentiates Appian BPM Suite from other similar products?

The Appian BPM Suite has a low-code development environment that enables business analysts to design and deploy workflows and applications without extensive programming expertise. The platform also has robust integration capabilities, allowing seamless connectivity with a wide range of enterprise systems, ensuring a unified view of business processes.

What is your favorite aspect of this product?

The platform's real-time monitoring and reporting capabilities improve visibility and control over operational efficiency.

What do you dislike most about this product?

It is important to note that the Appian BPM Suite is limited by its reliance on Appian's proprietary technology stack. Organizations that have invested in other BPM or integration platforms may struggle to take full advantage of the Appian ecosystem.

What recommendations would you give to someone considering this product?

The Appian BPM Suite is a valuable tool for business analysts who are responsible for designing, managing, and optimizing critical business processes. The Appian BPM Suite is a great choice for organizations looking to improve operational efficiency and agility. Its low-code development environment, seamless integration capabilities, and real-time process monitoring features streamline workflow design and management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gurubelli M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Non It people can go with it efficient and smooth

Likeliness to Recommend

9 /10

What differentiates Appian BPM Suite from other similar products?

Limited coding , reusability

What is your favorite aspect of this product?

UI, and its harness

What do you dislike most about this product?

Load time , instance expired after every 24hrs of not use

What recommendations would you give to someone considering this product?

Anybody can learn even having non tech background

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Caring

Most Popular Appian BPM Suite Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171