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Appian

Appian

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Appian
7.9 /10

What is Appian?

Automate complex workflows at the speed of low-code. Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.

Company Details


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Awards & Recognition

Appian won the following awards in the Low-Code Development Tools category

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Appian Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian?

4% Negative
10% Neutral
86% Positive

Pros

  • Includes Product Enhancements
  • Fair
  • Generous Negotitation
  • Continually Improving Product

Feature Ratings

Average 77

Role-Based Access Management

82

Data and Entity Mapping

80

Templates

79

Cloud Deployment

79

End to End Lifecycle Management

79

GUI Application Designer

77

Backend Coding and Scripting

77

Application Inventory and Dashboard

77

Collaboration

75

ALM Integration

75

Application Security

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

82

Vendor Support

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Quality of Features

81

Ease of IT Administration

80

Business Value Created

79

Usability and Intuitiveness

76

Availability and Quality of Training

74

Ease of Customization

74

Breadth of Features

73

Appian Reviews

Kiran T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

I agree with fabulous features.

Likeliness to Recommend

10 /10

What differentiates Appian from other similar products?

We can easily build a code

What is your favorite aspect of this product?

Rapidly we can integrate with external systems

What do you dislike most about this product?

Slow interface

What recommendations would you give to someone considering this product?

Based on business requirements

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Abdul R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

A Low-Code Beast

Likeliness to Recommend

9 /10

What differentiates Appian from other similar products?

There are a ton of low-code/no-code platforms out there, but what makes Appian special is its focus on building enterprise-grade applications. It's powerful enough to handle complex workflows without sacrificing ease of use

What is your favorite aspect of this product?

We built a custom app to manage our onboarding process, which has significantly reduced paperwork and improved the overall experience for new hires

What do you dislike most about this product?

Things can get a bit complex when you start dealing with more intricate workflows.

What recommendations would you give to someone considering this product?

It's important to have a clear understanding of your project requirements before diving in. For complex workflows, having some development resources on hand will be helpful.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Saves Time

Mohit A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use as it provide Low Code functionality.

Likeliness to Recommend

10 /10

What differentiates Appian from other similar products?

Appian delivers a one-stop shop for faster processes, data-driven business apps, and first-class user experiences—all on a secure and enterprise-grade platform.

What is your favorite aspect of this product?

The Appian Platform for process automation provides a unified and low-code design experience with enterprise-grade security, reliability, and scalability for your mission-critical applications.

What do you dislike most about this product?

Interface can be improve, debugging is a big task

What recommendations would you give to someone considering this product?

Appian has a very strong workflow engine compared to other solutions like OutSystems and Mendix. I would definitely recommend Appian to someone who is looking for strong workflow and process capabilities. However, I recommend other platforms like OutSystems and Mendix to someone looking to build their own mobile app or looking for a lot more flexibility with respect to user experiences. Appian is a pretty good tool. It's a low-code platform where you can start building your applications pretty fast. It has got really good workflow capabilities and a very good process engine.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Less Effective Service

Most Popular Appian Comparisons

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