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Appian Logo
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Appian

Appian

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Appian
7.9 /10

What is Appian?

Automate complex workflows at the speed of low-code. Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.

Company Details


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Awards & Recognition

Appian won the following awards in the Low-Code Development Tools category

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Appian Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian?

4% Negative
10% Neutral
86% Positive

Pros

  • Includes Product Enhancements
  • Fair
  • Generous Negotitation
  • Continually Improving Product

Feature Ratings

Average 77

Role-Based Access Management

82

Data and Entity Mapping

80

Templates

79

Cloud Deployment

79

End to End Lifecycle Management

79

GUI Application Designer

77

Backend Coding and Scripting

77

Application Inventory and Dashboard

77

Collaboration

75

ALM Integration

75

Application Security

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

82

Vendor Support

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Quality of Features

81

Ease of IT Administration

80

Business Value Created

79

Usability and Intuitiveness

76

Availability and Quality of Training

74

Ease of Customization

74

Breadth of Features

73

Appian Reviews

Manish U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Speed Up Whole SDLC And Integrate With IT Systems

Likeliness to Recommend

9 /10

What differentiates Appian from other similar products?

Appian is frequently used for digital process automation, allowing businesses to streamline and automate their operational procedures. It improves cooperation, automates approval processes, and streamlines operations, leading to more production and less human labor. The adaptable platform from Appian is ideal for case management scenarios and enables businesses to effectively handle challenging cases and incidents. It offers resources for tracking case progress, distributing responsibilities, and working with stakeholders, assuring prompt resolution and greater client satisfaction.

What is your favorite aspect of this product?

With the help of Appian's low-code platform, businesses can easily create and launch enterprise-level applications. Both professional developers and citizen developers can work together and produce applications quickly thanks to its user-friendly visual interface and drag-and-drop capabilities. With tools to model, automate, and optimize business processes, Appian shines in BPM. With its extensive feature set, which includes workflow management, job delegation, process analytics, and reporting, businesses can optimize their processes and increase productivity.

What do you dislike most about this product?

There may still be a learning curve for new users, especially those with little technical background, despite the fact that Appian's low-code approach streamlines application creation. In order to guarantee a smooth adoption process, adequate training and support tools are essential.

What recommendations would you give to someone considering this product?

A strong choice for businesses aiming to quicken their digital transformation efforts is the low-code platform from Appian. Appian facilitates quick application development, process automation, and effective teamwork with its user-friendly development environment, powerful BPM features, and smooth integration possibilities.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Chris K.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Rigid and dissapointing

Likeliness to Recommend

5 /10

What differentiates Appian from other similar products?

Ability to customize GUI

What is your favorite aspect of this product?

Ability to customize data fields and reporting

What do you dislike most about this product?

It’s slow and permissions are fragmented and difficult to maintain

What recommendations would you give to someone considering this product?

Look at alternatived

Pros

  • Client Friendly Policies
  • Unique Features
  • Effective Service
  • Saves Time

Cons

  • Inhibits Innovation
  • Under Delivered
  • Less Reliable

RAUNAK A.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

APPAIN: "INCRIDIBLE CLOUD COMPUTING SOFTWARE APP"

Likeliness to Recommend

9 /10

What differentiates Appian from other similar products?

Appian stands out from other similar products with its integrated platform approach, which makes it easier to deploy applications. Its low-code development model means developers are accelerated by the platform, allowing them to build apps far faster than developing entire solutions from scratch. Additionally, Appian offers dynamic case management capabilities with powerful analysis and reporting tools, to ensure organizations get the most out of their data. Finally, it provides built-in security for enterprise environments and ensures apps remain in full compliance with industry regulations.

What is your favorite aspect of this product?

My favorite aspect of this product is the ease of use. The user interface is very intuitive and I find it very easy to create new products, process orders, manage inventory and track sales. Also, the delivery service integrated with the app provides quick and reliable deliveries that make my customers happy. I can also customize my products and let customers personalize them to their own needs.Best likethings of this product appain is that it provides a comprehensive, reliable and complete catalog of products. It also delivers accurate product comparison feature to help its customers make informed decisions when shopping.

What do you dislike most about this product?

I dislike the lack of customer service and support when it comes to Appain. It is frustrating when trying to get help or ask questions about a product, and not getting a response from anyone. Additionally, many of their products appear to be low-quality copies of other brands, which can be quite misleading for customers.

What recommendations would you give to someone considering this product?

I would highly recommend considering this product. Here are the reasons why: • OPPORTUNITY ANALOGY - the product offers a unique opportunity to access a highly valuable market in a way that is much easier than before, due to its transformative technology.SHOWS TRACTION - the product has impressive product traction numbers for its own product, thus answering the question of whether users will actually want the product when it is launched. • SHOWS COMPETITIVE LANDSCAPE - the product educates the listener with some insights into the competitive landscape, emphasizing both.I can confidently say that this product offers a unique opportunity.

Pros

  • Helps Innovate
  • Unique Features
  • Caring
  • Saves Time

Cons

  • Less Inspiring

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