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What is Applause?
We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
75 Likeliness to Recommend
2
Since last award
80 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Applause?
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Security Protects
Cons
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Device and OS Versions Coverage
Process Simulation
Development Use
Test Run Workflow Manager
Dashboards, Analytics and Reporting
Automated Testing
Mobile Test Environment and Lab Management
Virtual Mobile Devices
Functional Testing
Browser Testing
Cloud Device Farm (Physical and Simulator)
Vendor Capability Ratings
Vendor Support
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Applause Reviews
Ajay S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2023
Putting Applause to the Test: Fantastic product
Likeliness to Recommend
What differentiates Applause from other similar products?
Applause differentiates itself from other similar products in a few ways: Crowdtesting, Automation, Quality Assurance, Comprehensive Services
What is your favorite aspect of this product?
It's focus on quality assurance and the use of crowdtesting to gather real-world feedback from a diverse range of users.
What do you dislike most about this product?
For example, some users may find the cost of Applause's services to be prohibitive, or may experience delays or communication issues when working with a large, distributed team of testers.
What recommendations would you give to someone considering this product?
Evaluate your testing needs, Consider your budget, Communicate clearly, Take advantage of automation tools, Evaluate results carefully
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Aaron W.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted May 2023
Non professional crowdsource handles most work.
Likeliness to Recommend
What differentiates Applause from other similar products?
It is important to note there are two main services to applause. One as a platform to organize a tester base and the other as testing services. Applause boasts a vast crowdsource making claims of close a million users across the entire planet giving widespread coverage of devices and in the wild testing. The reality of the tester base actually testing is only a few hundred domestically.
What is your favorite aspect of this product?
In limited situations, they do have the ability to call lots of people to the task in short notice but it comes at a heavy price..
What do you dislike most about this product?
The actual testing services provided are non-professional testers making sub minimum wage which tends to add a lot of noise and limited usefulness. The platform as product itself is clunky and awkward to use. Formatting options are very limited and
What recommendations would you give to someone considering this product?
You will be oversold what they can actually accomplish and you will be pushed constantly into buying subscription packages that may not fit your product development lifecycle. As a testing services product they employee non professionals who are paid sub minimum wage, the quality of testing is often representative of this. 50 people can be invited to work on your product and 3-4 are actually heavily active unless you want to buy test case hours. As a platform for managing your own crowd of people, features are limited, the platform is bulky to use and lacks refinement. For a testing services company it is
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Cons
- Less Efficient Service
- Wastes Time
- Under Delivered
Ilgam A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Applause from other similar products?
Good network of testing across the globe
What is your favorite aspect of this product?
you can setup testing activity very quick
What do you dislike most about this product?
You have set clear goal and expectations what you would like to see in return
What recommendations would you give to someone considering this product?
Try it. You can compare.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
