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Applause

Applause

Composite Score
6.6 /10
CX Score
6.5 /10
Category
Applause
6.6 /10

What is Applause?

We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.

Company Details


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Awards & Recognition

Applause won the following awards in the Mobile Application Testing category

Applause Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Applause.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

80 Plan to Renew

76 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
73%
Conflict Resolution:
75%
Strategy & Innovation:
68%
Service Experience:
70%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Applause?

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9% Negative
20% Neutral
71% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Security Protects

Cons

  • Leverages Incumbent Status

Feature Ratings

Average 74

Device and OS Versions Coverage

82

Process Simulation

79

Development Use

79

Test Run Workflow Manager

79

Dashboards, Analytics and Reporting

77

Automated Testing

74

Mobile Test Environment and Lab Management

74

Virtual Mobile Devices

74

Functional Testing

74

Browser Testing

73

Cloud Device Farm (Physical and Simulator)

72

Vendor Capability Ratings

Average 75

Vendor Support

82

Breadth of Features

78

Ease of IT Administration

78

Availability and Quality of Training

77

Ease of Customization

77

Ease of Data Integration

76

Usability and Intuitiveness

73

Ease of Implementation

72

Quality of Features

71

Product Strategy and Rate of Improvement

71

Business Value Created

69

Applause Reviews

Rakesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Helps To Increase Speed Of Development Process

Likeliness to Recommend

9 /10

What differentiates Applause from other similar products?

The best thing is the quality of the faults and the coverage, and we receive the cycle report in one of the most detailed and accurate ways, which enables us to make the best decision. Always practical when it comes to testing, and we regularly have access to high-caliber testers to complete the cycle.

What is your favorite aspect of this product?

Crowd testing, UAT testing, OS coverage, and device coverage. We have the freedom to test in ways that were previously not possible because of applause. People from all over the world can be used to gather feedback on our products. Utilizing Applause has altered the way our development teams assess the caliber of an application.

What do you dislike most about this product?

Nothing at this time, at least. The applause is flourishing. Keep up the wonderful work. The item satisfied all of our development team's criteria.

What recommendations would you give to someone considering this product?

Best on the market, we can have complete faith in. The thing that applause attracts is quality.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Suraj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Testing by Hand Around the World

Likeliness to Recommend

9 /10

What differentiates Applause from other similar products?

Applause has assisted us with our mobile app to make sure it functions as intended and is compatible with a variety of devices. Additionally going above and above, Applause assisted us in analyzing our reviews.

What is your favorite aspect of this product?

We were able to identify particular problems and verify compatibility across a variety of phones thanks to Applause. the range of testing methods. They just developed a capability for automated functional testing.

What do you dislike most about this product?

Sometimes it takes a while to comb through the findings. The PC dashboard may benefit from some streamlining. Sometimes, the cycle starts slowly. not adaptable to some modern settings, like Windows 10 With Edge.

What recommendations would you give to someone considering this product?

With testing on actual, less-than-perfect devices than those in a typical QA lab, Applause delivers results that are applicable to the real world. You can obtain feedback from people who would typically be your consumers on their gadgets, including some bizarre things that would only occur in the real world. Ahead of time is preferable to after release.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Sushil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent Experience in an Easy Way

Likeliness to Recommend

8 /10

What differentiates Applause from other similar products?

Additionally, we required input on the UX/UI of our goods, so having the option to communicate with many individuals was helpful. With the assistance of the Applause team, we were able to close our internal automation project with the ability to pay close attention to many aspects, come out over time with an exceptional quality standard, and manage regression.

What is your favorite aspect of this product?

It's incredibly simple to communicate with the Applause Platform team, and our team appreciates the ability to run test cycles at any time, for each release or sprint. Excellent cycle and details management accuracy, as well as excellent assistance and adaptability to manage the specific scenario. It's a pleasure to work with clever people who are dedicated to the end product, and the specifics for each TC or issue make it easier for us to comprehend the issue. The option to connect the Platform to our own BTS and the issues/TC dashboard is obvious and simple. Outstanding platform support.

What do you dislike most about this product?

When I wish to test the same version on several products (such as iOS, Android, and others), there isn't the option to check automatically for repeated errors or to have a single dashboard. It is really a minor aspect of a fantastic platform.

What recommendations would you give to someone considering this product?

Applause is incredibly accommodating to our demands; they were able to start up campaigns for our items quickly and in several different regions.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

Most Popular Applause Comparisons

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