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Applause

Applause

Composite Score
6.9 /10
CX Score
6.8 /10
Category
Applause
6.9 /10

What is Applause?

We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.

Company Details


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Awards & Recognition

Applause won the following awards in the Mobile Application Testing category

Applause Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Applause.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

Up 4
Since last award

85 Plan to Renew

Up 5
Since last award

78 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
80%
Conflict Resolution:
80%
Strategy & Innovation:
72%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Applause?

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6% Negative
24% Neutral
70% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Cons

  • Leverages Incumbent Status

Feature Ratings

Average 76

Mobile Security Testing

81

Process Simulation

80

Device and OS Versions Coverage

80

Functional Testing

79

Development Use

78

Test Run Workflow Manager

78

Virtual Mobile Devices

77

Dashboards, Analytics and Reporting

76

Browser Testing

76

Automated Testing

75

Pipeline Integrations

75

Vendor Capability Ratings

Average 76

Availability and Quality of Training

81

Breadth of Features

80

Vendor Support

80

Ease of Customization

79

Ease of Data Integration

78

Ease of IT Administration

77

Ease of Implementation

75

Product Strategy and Rate of Improvement

75

Quality of Features

73

Business Value Created

71

Usability and Intuitiveness

69

Applause Reviews

Ajay S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Putting Applause to the Test: Fantastic product

Likeliness to Recommend

8 /10

What differentiates Applause from other similar products?

Applause differentiates itself from other similar products in a few ways: Crowdtesting, Automation, Quality Assurance, Comprehensive Services

What is your favorite aspect of this product?

It's focus on quality assurance and the use of crowdtesting to gather real-world feedback from a diverse range of users.

What do you dislike most about this product?

For example, some users may find the cost of Applause's services to be prohibitive, or may experience delays or communication issues when working with a large, distributed team of testers.

What recommendations would you give to someone considering this product?

Evaluate your testing needs, Consider your budget, Communicate clearly, Take advantage of automation tools, Evaluate results carefully

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Caring

Ilgam A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Applause from other similar products?

Good network of testing across the globe

What is your favorite aspect of this product?

you can setup testing activity very quick

What do you dislike most about this product?

You have set clear goal and expectations what you would like to see in return

What recommendations would you give to someone considering this product?

Try it. You can compare.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

Rakesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Helps To Increase Speed Of Development Process

Likeliness to Recommend

9 /10

What differentiates Applause from other similar products?

The best thing is the quality of the faults and the coverage, and we receive the cycle report in one of the most detailed and accurate ways, which enables us to make the best decision. Always practical when it comes to testing, and we regularly have access to high-caliber testers to complete the cycle.

What is your favorite aspect of this product?

Crowd testing, UAT testing, OS coverage, and device coverage. We have the freedom to test in ways that were previously not possible because of applause. People from all over the world can be used to gather feedback on our products. Utilizing Applause has altered the way our development teams assess the caliber of an application.

What do you dislike most about this product?

Nothing at this time, at least. The applause is flourishing. Keep up the wonderful work. The item satisfied all of our development team's criteria.

What recommendations would you give to someone considering this product?

Best on the market, we can have complete faith in. The thing that applause attracts is quality.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Applause Comparisons

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