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What is Applause?
We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
Up
4
Since last award
85 Plan to Renew
Up
5
Since last award
78 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 78%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 80%
- Strategy & Innovation:
- 72%
- Service Experience:
- 77%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Applause?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Inspires Innovation
Cons
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Security Testing
Process Simulation
Device and OS Versions Coverage
Functional Testing
Development Use
Test Run Workflow Manager
Virtual Mobile Devices
Dashboards, Analytics and Reporting
Browser Testing
Automated Testing
Pipeline Integrations
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Usability and Intuitiveness
Applause Reviews
Ajay S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2023
Putting Applause to the Test: Fantastic product
Likeliness to Recommend
What differentiates Applause from other similar products?
Applause differentiates itself from other similar products in a few ways: Crowdtesting, Automation, Quality Assurance, Comprehensive Services
What is your favorite aspect of this product?
It's focus on quality assurance and the use of crowdtesting to gather real-world feedback from a diverse range of users.
What do you dislike most about this product?
For example, some users may find the cost of Applause's services to be prohibitive, or may experience delays or communication issues when working with a large, distributed team of testers.
What recommendations would you give to someone considering this product?
Evaluate your testing needs, Consider your budget, Communicate clearly, Take advantage of automation tools, Evaluate results carefully
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Ilgam A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Applause from other similar products?
Good network of testing across the globe
What is your favorite aspect of this product?
you can setup testing activity very quick
What do you dislike most about this product?
You have set clear goal and expectations what you would like to see in return
What recommendations would you give to someone considering this product?
Try it. You can compare.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
Rakesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Helps To Increase Speed Of Development Process
Likeliness to Recommend
What differentiates Applause from other similar products?
The best thing is the quality of the faults and the coverage, and we receive the cycle report in one of the most detailed and accurate ways, which enables us to make the best decision. Always practical when it comes to testing, and we regularly have access to high-caliber testers to complete the cycle.
What is your favorite aspect of this product?
Crowd testing, UAT testing, OS coverage, and device coverage. We have the freedom to test in ways that were previously not possible because of applause. People from all over the world can be used to gather feedback on our products. Utilizing Applause has altered the way our development teams assess the caliber of an application.
What do you dislike most about this product?
Nothing at this time, at least. The applause is flourishing. Keep up the wonderful work. The item satisfied all of our development team's criteria.
What recommendations would you give to someone considering this product?
Best on the market, we can have complete faith in. The thing that applause attracts is quality.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service