Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
ARCON PAM Logo Award Winner Product Badge
ARCON PAM Logo Award Winner Product Badge
ARCON Company

ARCON PAM

Composite Score
8.0 /10
CX Score
8.1 /10
Category
ARCON PAM
8.0 /10

What is ARCON PAM?

ARCON | Privileged Access Management (PAM) offers enterprise IT security, risk and compliance management teams with necessary safeguards to securely manage the lifecycle of privileged accounts. A highly scalable and enterprise-class solution, ARCON | PAM seamlessly works in all IT environments to secure privileged accounts. The solution implements the best privilege access management practices to build a foundation for robust identity and access control IT architecture.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ARCON PAM won the following awards in the Privileged Access Management category

Filter By

ARCON PAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ARCON PAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

73 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ARCON PAM?

0% Negative
12% Neutral
88% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Transparent
  • Trustworthy

Feature Ratings

Average 81

Multi-Factor Authentication (MFA)

87

Privileged Password Management

86

Compliance Reporting

82

Password Vaulting

81

Privileged Remote Access

81

Integration with SIEM Solutions

81

Privileged Session Monitoring and Control

80

Privileged Behavioural Analytics

80

Audit, Reporting & Compliance

80

Privileged Account Life Cycle Management

80

Integration with Helpdesk Apps

79

Vendor Capability Ratings

Average 78

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Ease of IT Administration

78

Vendor Support

77

Usability and Intuitiveness

77

Breadth of Features

76

Availability and Quality of Training

76

Ease of Customization

74

ARCON PAM Downloads

ARCON PAM Videos

ARCON PAM Reviews

Charlie W.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

We got full advantage of ARCON’s ability

Likeliness to Recommend

10 /10

What differentiates ARCON PAM from other similar products?

It facilitates the creation of perimeters for access to assets like OS databases and network devices, as well as providing management, monitoring, and security services for those assets. Additionally, it has the ability to interact with programs like Nessus to control user responsibilities and access as well as check credentials for vulnerabilities.

What is your favorite aspect of this product?

Using this application on a single instance, several users can access it. The security it offers is what I enjoy it the most. Because we have several servers and can't give everyone login, ARCON gives us the ability to set up different user groups. The recording feature, which can assist us in identifying any malicious activity should it occur, is the second item.

What do you dislike most about this product?

If this tool is unavailable, non-administrator users cannot access our systems. This utility has a session restriction. When a password expires, an issue arises. It moves quite slowly. When you enter the incorrect ID password, the system may still request the OTP. That's a mistake.

What recommendations would you give to someone considering this product?

I'm presently working on a project where ARCON is mostly used for deployments therefore I know how important it is to protect our server access. This product gives the greatest solution because it supports authentication with OTP. It is an excellent product to have in a company for privileged user profile security and log tracking.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Trace'McF J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

System for managing access securely

Likeliness to Recommend

10 /10

What differentiates ARCON PAM from other similar products?

The first setup is really straightforward. From deployment and troubleshooting to management and accounting, I am responsible for all facets of the solution. In addition to being fully compliant, the answer has a number of handy features, and from a management perspective, I do not have to keep ID management for each user.

What is your favorite aspect of this product?

In the utility sector, Arcon is well-established. We have much fewer audit queries on passwords thanks to its assistance in streamlining our procedure. They offer the organization a high level of protection and leave little room for any suspicious events to occur. It assists us in managing the administrator passwords in the vault and lowering the risk of non-visibility actions carried out by any users. An organization can use it to spot fraudulent activity as well.

What do you dislike most about this product?

The database part was a little trickier, and while initially some of the functionality we had expected wasn't available, they were able to fix it. Without this tool, non-administrative users won't be able to access our servers. There is a session cap on this tool. There will be a problem if the password expires.

What recommendations would you give to someone considering this product?

This server connectivity solution is a one-stop shop for all your server connectivity needs. It provides a high level of assurance in the security of the data as well as two-factor user authentication. After prolonged use, it becomes simple overall. There are numerous login choices, which allows users freedom.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Brienna-IOSH C.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best privileged management software in marketplace

Likeliness to Recommend

10 /10

What differentiates ARCON PAM from other similar products?

As we undertake a project where ARCON is predominantly used for installation, it's vital to protect our administrative privileges, and this tool gives the best approach to do that because it enables OTP-based authorization. As a consequence, ARCON makes our deploying processes much easier.

What is your favorite aspect of this product?

The setup is incredibly easy. It is not complicated at all. From implementation and troubleshooting through plans and budgets, I oversee and answer for every factor that contributed. First and importantly, the product is totally compatible, and I do not have any reservations about using it.

What do you dislike most about this product?

Sometimes ARCON may sign you out after a short length of time, and if you sign in and join one site and then attempt to enter different server, it will prompt you for a login again, which will take time. Occasionally, a service will be ended without warning. We can't even access the webserver even if the credential expires.

What recommendations would you give to someone considering this product?

Our server’s cyber security is improved using this program. It also records the activities on the server. Single sign-on, log shipping, password protection, high speed vault, and other features are also appealing to us. It also has an audit log with recording capability, which may be used as a resource in the event of a disagreement or inquiry. It comes highly recommended from our end, particularly for security and auditing concerns.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Most Popular ARCON PAM Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019