Arkieva Customer Reviews 2025

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Arkieva

Composite Score

6.8 /10

CX Score

7.2 /10

17 Reviews Write a Review

What is Arkieva?

One of the most critical tasks for any manufacturing organization is balancing assets (e.g., capacity, materials, people) with demand. Planners must determine how best to meet the demand given (1) available assets, (2) the production and distribution network, and (3) business policies.

Company Details

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Awards & Recognition

Arkieva won the following awards in the Supply Chain Management category

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4 Top Rated Capabilities

1 Top Rated Features

2024

4 Top Rated Capabilities

2 Top Rated Features

2023

Arkieva Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arkieva.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

3
Since last award

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arkieva?

8% Negative

6% Neutral

86% Positive

Pros

Performance Enhancing
Reliable
Acts with Integrity
Security Protects

Feature Ratings

Average 66

Forecasting and Planning

Demand Planning

Supplier Management

Collaboration

Manufacturing Planning and Production

Shipping Management

Order Management

Inventory Management

Warehouse Management

Returns Management

Customer Service

Vendor Capability Ratings

Average 77

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Arkieva Reviews

Siddharth A.

Role: Operations
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Great product !

Likeliness to Recommend

8 /10

What differentiates Arkieva from other similar products?

Customization

What is your favorite aspect of this product?

Product Stability

What do you dislike most about this product?

More features would have been better

What recommendations would you give to someone considering this product?

Existing IT integration and application to the business to drive change management

Pros

Enables Productivity
Continually Improving Product
Performance Enhancing
Efficient Service

Cons

Charges for Enhancements
Commodity Features
Less Friendly Negotiation

Latest Research

Arkieva

What is Arkieva?

Company Details

Need Assistance?

Awards & Recognition

Arkieva Ratings

79 Likeliness to Recommend

3 Since last award

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Arkieva?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Order Management Includes order entry, order processing, order tracking, and parts management.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Arkieva Reviews

Siddharth A.

Great product !

Likeliness to Recommend

Pros

Cons

Most Popular Arkieva Comparisons

Oracle Supply Chain Management

SAP Supply Chain Management

Microsoft Dynamics 365 ERP

IBM Sterling Supply Chain Business Network

DELMIA Quintiq Supply Chain Planning

SAS Supply Chain Intelligence

Title

3
Since last award

4
Since last award

Feature Ratings

Forecasting and Planning

Demand Planning

Supplier Management

Collaboration

Manufacturing Planning and Production

Shipping Management

Order Management

Inventory Management

Warehouse Management

Returns Management

Customer Service

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement