What is AssistEdge RPA?
AssistEdge RPA is a cohesive automation platform that offers new opportunities for scaling up and enables enterprises to succeed in the new age of digital transformation. From being an Innovator with the best market approach to a leader in Attended Automation, AssistEdge RPA combines the power of RPA and AI, thus gearing up enterprises to be future-ready.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
72 Plan to Renew
64 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AssistEdge RPA?
Pros
- Trustworthy
- Inspires Innovation
- Fair
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Performance Monitoring
Action Logging
Exception Handling
Central Deployment
Real-Time Debugging
Concurrent Work
User Libraries
Code-Free Programming
Distributed Work
Unsupervised Launch
Vendor Capability Ratings
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Implementation
Quality of Features
Vendor Support
Breadth of Features
Usability and Intuitiveness
AssistEdge RPA Reviews
Mayank T.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great product, on growth trajectory
Likeliness to Recommend
What differentiates AssistEdge RPA from other similar products?
In terms of assisted automation, its one of the best tool far better than it's competition. Few features related to code free development are far better than others. The entire orchestration service is thoughtfully designed. Ease of connection with 3rd party software provides great help.
What is your favorite aspect of this product?
favourite aspect is the assisted automation.
What do you dislike most about this product?
the reporting systems is the worst which is very helpful for senior management.
What recommendations would you give to someone considering this product?
Improve upon on the robot reporting system
Pros
- Effective Service
- Inspires Innovation
- Caring
- Client Friendly Policies
Cons
- Under Delivered
shailesh P.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Rocking products and I will recommend to many
Likeliness to Recommend
What differentiates AssistEdge RPA from other similar products?
Less boundaries for developer and can be implements mostly many of the complex requirements .
What is your favorite aspect of this product?
Admin module
What do you dislike most about this product?
Components which they have on server and driver update mechanism
What recommendations would you give to someone considering this product?
It’s really going to rock in future as it is cost effective as well as easy to implement.
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
NIKKI ..
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Powerful RPA with robust AI features.
Likeliness to Recommend
What differentiates AssistEdge RPA from other similar products?
AssistEdge RPA stands out with its process discovery tool (AssistEdge Discover) that identifies automation opportunities, and its Human-Bot collaboration feature allowing manual intervention during workflows. It integrates AI for cognitive automation, enhancing decision-making in complex tasks. With strong security and compliance, it's ideal for industries like banking and healthcare. Its unified platform supports both attended and unattended automation, offering scalability and flexibility.
What is your favorite aspect of this product?
My favorite aspect of AssistEdge RPA is its Human-Bot Collaboration (AssistEdge Engage) feature. This capability allows for seamless interaction between humans and bots during automation workflows, enabling manual intervention when necessary. It offers flexibility and adaptability in real-time, which is especially useful in complex processes where human judgment is needed. This blend of automation and human control enhances efficiency without sacrificing decision-making quality.
What do you dislike most about this product?
What I dislike most about AssistEdge RPA is its learning curve and complexity for beginners. While it's a powerful tool with advanced features like process discovery and cognitive automation, the platform can be overwhelming for users without prior RPA experience. Additionally, setting up and customizing bots for specific tasks might require significant technical expertise or support, which could slow down adoption and initial productivity for some organizations.
What recommendations would you give to someone considering this product?
If considering AssistEdge RPA, ensure your team is prepared for its complexity and advanced features. Evaluate how well it integrates with your existing systems and addresses your specific automation needs. Leverage the Human-Bot collaboration feature for dynamic processes. Investigate available support and training to ease adoption. Confirm that its security and compliance features meet industry standards. Lastly, conduct a pilot test to assess its effectiveness before committing to a full implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing