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Atlassian

Jira Software Cloud Premium

Composite Score

8.1 /10

CX Score

8.4 /10

44 Reviews Write a Review

What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

Company Details

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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 88%
Conflict Resolution:: 94%
Strategy & Innovation:: 93%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative

4% Neutral

96% Positive

Pros

Respectful
Performance Enhancing
Includes Product Enhancements
Reliable

Feature Ratings

Average 83

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Document Management

Resource Management

Hierarchical Task Management

Budget Management

Mobile Access

Vendor Capability Ratings

Average 79

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Also Featured in...

Project Portfolio Management - Enterprise

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View Jira Software Cloud Premium in this category (opens in a new tab)

Jira Software Cloud Premium Reviews

Simon B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Great third party integrations!

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

Third party software connexion and cost

What is your favorite aspect of this product?

Project progression management is a delight to look at. Very clear intuitive on that part

What do you dislike most about this product?

The search feature is sorta broken. Hard to find some specific past (closed or still open) projects.

What recommendations would you give to someone considering this product?

Jira is a wonderful product management tool to use especially if you have a larger team.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Sandy C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Advanced Project Management with Amazing Features

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

Jira Software Cloud Premium stands out from other similar products due to its comprehensive set of advanced features tailored for agile project management, including advanced roadmaps, enhanced security and administration controls, and priority support.

What is your favorite aspect of this product?

One of my favorite aspects of Jira Software Cloud Premium is its advanced roadmap feature, which provides a powerful visualization of project timelines and dependencies.

What do you dislike most about this product?

The pricing of the Premium tier may be prohibitive for smaller teams or organizations with limited budgets, potentially limiting access to its advanced features for some users.

What recommendations would you give to someone considering this product?

collaborate closely with stakeholders to ensure buy-in and alignment with organizational goals before fully adopting the Premium tier. Finally, regularly review usage and feedback to optimize configurations and ensure ongoing value from the investment in Jira

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Peter H.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use and collaborate with a team

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

Agile Based and ease of use.

What is your favorite aspect of this product?

navigation and ease of use.

What do you dislike most about this product?

mobile features

What recommendations would you give to someone considering this product?

research and test the product with the team prior to any contract.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Jira Software Cloud Premium

What is Jira Software Cloud Premium?

Company Details

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Jira Software Cloud Premium Ratings

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Jira Software Cloud Premium?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Project Portfolio Management - Enterprise

Jira Software Cloud Premium Reviews

Simon B.

Great third party integrations!

Likeliness to Recommend

Pros

Sandy C.

Advanced Project Management with Amazing Features

Likeliness to Recommend

Pros

Peter H.

Easy to use and collaborate with a team

Likeliness to Recommend

Pros

Title

Feature Ratings

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Document Management

Resource Management

Hierarchical Task Management

Budget Management

Mobile Access

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Customization