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Jira Software Cloud Premium Logo
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Atlassian

Jira Software Cloud Premium

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Jira Software Cloud Premium
8.0 /10

What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

Company Details


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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Fair

Feature Ratings

Average 83

Reporting

86

Workflow Management

85

Collaboration

85

Planning and Scheduling

84

Dependency and Milestone Tracking

83

Time & Expense Tracking

79

Hierarchical Task Management

79

Document Management

79

Resource Management

79

Budget Management

74

Mobile Access

72

Vendor Capability Ratings

Average 78

Ease of Implementation

85

Business Value Created

83

Ease of Data Integration

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Quality of Features

77

Vendor Support

76

Breadth of Features

75

Usability and Intuitiveness

75

Ease of Customization

74

Jira Software Cloud Premium Reviews

Amr E.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Jira: Agile Powerhouse for Teams

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

Jira Software Cloud Premium offers advanced features and capabilities that are not available in other similar products. These include advanced roadmaps, enhanced custom fields, and unlimited storage. Additionally, Jira Software Cloud Premium provides priority support and a 99.9% uptime SLA, ensuring that your team can always rely on the tool to manage their projects efficiently and effectively.

What is your favorite aspect of this product?

Jira is pretty straightforward. Once you get used to how to set up a Jira and subscribe to notifications, it works on auto-pilot and helps to get track of complex issues and resolutions and monitor progress

What do you dislike most about this product?

Once Jira is created, it is left out as "Unassigned". I wouldn't say I like this feature as sometimes time is lost in assigning manual work to find it and decide who to take care of the Jira. It should be a way to automate this process.

What recommendations would you give to someone considering this product?

Jira supports teams using Scrum and Kanban with its agile boards. A Scrum team can easily break large and complex projects into manageable tasks to allow them to focus on their sprints and finish faster. A Kanban team can visualise its workflow and set up work-in-progress limits seamlessly to maximise efficiency. Scrum and Kanban templates also help a development team manage its processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Katrina Cisa S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2023

Exceptionally versatile and ideal .

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

JIRA has various features like filters, APIs, customizable boards, and real-time reports. It also integrates well with other development tools.

What is your favorite aspect of this product?

Atlassian support is of the highest quality and is available 24/7 with unwavering dedication.

What do you dislike most about this product?

Establish clear customization guidelines and best practices to avoid complications in Jira Software.

What recommendations would you give to someone considering this product?

For anyone who is considering Jira Software, I would recommend they go with Jira Service Desk.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kunal C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Most trusted project management tools

Likeliness to Recommend

10 /10

What differentiates Jira Software Cloud Premium from other similar products?

Its a great project management tool used by all the stakeholders. It can help QA, Developers, Project Manager, Product Owner, etc. Its very intuitive and provide many useful features. JIRA is very fast and can handle 50+ project members easily. JIRA reports is also very helpful.

What is your favorite aspect of this product?

The favorite aspect of JIRA will definitely be ability to handle all the agile and scrum lifecycle including sprint planning, daily scrums and sprint retrospective.

What do you dislike most about this product?

I dislike the. user interface that JIRA provides. It looks very old fashioned and monotonous. There is no WOW factor.

What recommendations would you give to someone considering this product?

One recommendation that I would like to give is please make the User interface more refrshing.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Caring
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