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AutoCAD Logo Award Winner Product Badge
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Autodesk Inc

AutoCAD

Composite Score
8.8 /10
CX Score
9.1 /10
Category
AutoCAD
8.8 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

Company Details


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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 80

Technical Drawings

88

Digital Architecture

81

Collaboration

80

Plant Design

80

Laser Scanning

80

3D Modeling

80

Analytics and Reporting

79

Parts and Assembly Mode

79

Raster Graphics

78

Simulation

77

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Breadth of Features

83

Business Value Created

83

Quality of Features

83

Availability and Quality of Training

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Vendor Support

77

AutoCAD Reviews

Rawan M.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

A unique system for engineering work service

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

There is nothing like it in engineering drawing. It covers all needs efficiently and supports participation and teamwork. The organized interface and shortcuts it provides make drawing and designing fun.

What is your favorite aspect of this product?

AutoCAD is the best system for engineering drawing. Serves all specialties with high efficiency. I love the ease of creating several layers on the same drawing and the ease of turning off some of them in order to focus on specific parts of the same drawing. I also like the possibility of dividing the drawing into many parts and enlarging them to clarify them. I also like the sharing capabilities as well as the protection options that prevent unauthorized people from making any modifications.

What do you dislike most about this product?

This is not a negative thing, but any AutoCAD user constantly needs to attend training workshops to learn more skills and understand new updates.

What recommendations would you give to someone considering this product?

AutoCAD helped us transfer designs to reality with high efficiency. His ability to highlight details and clarify drawing measurements helps us in all stages of projects with great efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

gopal s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

AutoCAD is unique due to its wide industry acceptance, strong 2D and 3D design toolkit, exceptional precision, and ability to be customized via plugins and APIs. It remains a top option for architects, engineers, and designers due to its seamless interface with other Autodesk products, robust community support, and ongoing innovation.

What do you dislike most about this product?

The high learning curve in AutoCAD is the feature I detest the most. Even with its many capabilities, new users frequently find it difficult to use because of its intricate interface and wide range of capability, which can be intimidating in the absence of sufficient training and experience.

What recommendations would you give to someone considering this product?

The high learning curve in AutoCAD is the feature I detest the most. Even with its many capabilities, new users frequently find it difficult to use because of its intricate interface and wide range of capability, which can be intimidating in the absence of sufficient training and experience. Its high price may also be a deterrent for individual consumers and small enterprises.

Pros

  • Trustworthy
  • Caring
  • Acts with Integrity
  • Helps Innovate

Naveen K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Powerful and Versatile Design Software

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

Users can customize AutoCAD extensively with APIs, scripts, and plugins to fit their specific workflows and preferences.

What is your favorite aspect of this product?

comprehensive and versatile toolset.

What do you dislike most about this product?

learning curve

What recommendations would you give to someone considering this product?

Take advantage of the training resources provided by Autodesk, such as tutorials, webinars, and certification programs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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