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Fortra

Automate

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Automate
8.6 /10

What is Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Automate won the following awards in the Robotic Process Automation - Enterprise category

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Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
76%
Conflict Resolution:
86%
Strategy & Innovation:
81%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automate?

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4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 82

Process Discovery

92

Automation Orchestration

92

Cloud Hosting

92

Code-Free Programming

85

Role-Based Access

85

Unsupervised Launch

85

Out of the box integration

83

Distributed Work

83

Central Deployment

83

Concurrent Work

82

User Libraries

80

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

84

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Quality of Features

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

76

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Automate Reviews

Prateek A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Great solution to automate your work!

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

Fortra Automate is one of the great automating solutions in the market. It has all the capabilities which can reduce the manual work in an efficient way to reduce human efforts, organization cost, and time.

What is your favorite aspect of this product?

Fortra Automate has an excellent user interface. Any non-technical person with minimum product knowledge can easily work on this solution. The customer support is also very good, and they handle the user queries in a very professional manner.

What do you dislike most about this product?

- Cloud functionality. - Stability. - Increase community base. - Improvements in the documentation. - Accuracy in automated tasks.

What recommendations would you give to someone considering this product?

Any user can go with this solution without a second thought if their requirements are fulfilled.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Saves Time

Derris B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

One of the better RPA tools on the market.

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

Ease of use and deployment for small, medium and larege enterprise organizations.

What is your favorite aspect of this product?

It solves various use cases and has relevant code to download from community\support site.

What do you dislike most about this product?

Some customers complain on the price.

What recommendations would you give to someone considering this product?

Try it for 30 days and see how easy it is to utilize.

Pros

  • Enables Productivity
  • Generous Negotitation
  • Transparent
  • Appreciates Incumbent Status

Todd C.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Very capable and automation works as advertised.

Likeliness to Recommend

10 /10

What differentiates Automate from other similar products?

Fortra Automate seems similar to competing products, but we had a strong recommendation and an excellent experience working with their sales and onboarding team which helped us decide to go with them.

What is your favorite aspect of this product?

Mixing of multiple types of automation steps from keyboard/mouse handling to running scripts and executables within a worflow.

What do you dislike most about this product?

Would like more and easier to consume online training videos and detailed walk-through examples with explanations that my team to follow to improve their skills using the software.

What recommendations would you give to someone considering this product?

Keep and open mind and be creative in how your consider using this software to automate processes.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Fair

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