Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.9 /10

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Action Logging

85

Exception Handling

85

Concurrent Work

84

Performance Monitoring

83

Real-Time Debugging

83

Natural Language Processing

83

Sentiment Analysis

82

Distributed Work

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Morad H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Automation Anywhere helps us by automating tasks

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

By automating the process, we can free up employees to focus on higher-value tasks while simultaneously producing more reliable data for analysis in less time. Automation Anywhere's user interface is quite appealing, and the solution may be easily incorporated into your current operating setting. We shouldn't have to make too many changes.

What is your favorite aspect of this product?

Automation Anywhere software is a powerful tool for automating repetitive tasks. Everyday tasks that are both routine and interactive are ideal candidates for automation. If you have a lot of routine work, Automation Anywhere software might be just what you need. We perform a wide range of duties related to sales automation, including data entry, verification, redundancy checking, and the generation of invoices and bills. It helps keep accuracy high while needing little in the way of human oversight. Our output has increased, and we no longer feel the effects of less manpower or vacation time.

What do you dislike most about this product?

All users need to be able to quickly and easily understand the UI. Objects' characteristics should be well delineated, and one glance should be sufficient for understanding. Therefore, they need to pay attention to the user interface. While the integration process is difficult, it is not impossible for a competent worker to complete it. There is a dearth of documentation for configuring Automation Anywhere correctly. We will have to hire outside help if we need it after the support period ends.

What recommendations would you give to someone considering this product?

The robotic process automation solution offered by Automation Anywhere might prove to be a very useful tool in environments in which employees squander time and effort on repetitive duties. We are able to do more with a smaller number of people working on it when we use robotic process automation. Automation may take over and manage everything after an activity has been created if it has been programmed to do so. Because of the time constraints that are typically connected with these operations, automation is particularly useful for the lead-generating process as well as the refund-initiating process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jada S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Automate Any Workflow – Anywhere, on Any Device

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

"Automation Anywhere" is the most comprehensive cloud-native RPA platform I have ever worked with, the AI/ML capabilities are amazing and the platform has a lot of quality features to empower every department in the organization with an intelligent, non-stop, and error-free digital employee to free them from mundane tasks and do their complex processes for them. I recommend "Automation Anywhere" to any company that wants to automate its processes and boost its business performance.

What is your favorite aspect of this product?

We usually give our clients the freedom to choose from the world's leading automation software, I have tried almost all of the software tools in the past, and nothing as powerful as the ones from IBM in Automation. until I found the most powerful combination of all time with Automation Anywhere and IBM Robotic Process Automation with IBM Business Automation Workflow Processes the combination could be when integrating Automation Anywhere with compared to this one.

What do you dislike most about this product?

Our team thought that creating a business bot was a low-code environment where people with basic coding knowledge could apply their abilities to make a functional chatbot, but we were wrong! One example of this is when we tried using basic coding skills to build our first chatbot. We would end up in all kinds of trouble whenever our developers tried to create something using the technical language they had been using within the Code Anywhere platform. However, when we saw how experienced coders approached things differently and utilized the services from Code Anywhere, things became noticeably easier than it initially was for us.

What recommendations would you give to someone considering this product?

Automation Anywhere is a fantastic solution for automating monotonous chores; it features the most user-friendly interface that is easily customized. It has saved us time and helped my team to operate more efficiently. I can never stop working because of its mobile application, and my complete staff can easily communicate with clients. I will like its interaction with other applications, which has made data drag and drop simple. If you have a large workload and want your staff to cooperate on a single platform so that they may work remotely as well, I believe Automation Anywhere is the best solution for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Exceptional automation capabilities!

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We use AA to create bots for multiple departments in a business-to-business industry. The bots have helped out multiple departments streamline their day-to-day operations. We have reduced the time taken to perform mundane tasks and we can perform these tasks at any time of the day, which was not possible before. The best part is that we can schedule the bots to run at any time of the day and they can run multiple times a day, making them a very useful tool. Automation Anywhere is the best software I've used recently to help me automate my workflow, saving me thousands of hours.

What is your favorite aspect of this product?

My favorite Automation Anywhere feature and most powerful capability is their very special and intelligent IQ Bot, which I deploy in almost every department and business unit in the organization. It's the greatest virtual assistant that deserves to be called a true digital employee of all time, with extensive capabilities to handle any number of repetitive and time-consuming tasks and processes easily and with a high level of performance and accuracy.

What do you dislike most about this product?

An additional OCR mode is something that would be welcome as the ability to enter text in a precise way. A thin client interface can always be improved, and other tasks could also be automated using panels and task editors. There isn't much to criticize concerning AA right now, the new UI in Automation anywhere's cloud version looks big though - like a word processing software. The debugger has too few options and it would have been better if it made the code more readable. Because of how large the text editor is, when used on bigger monitors, it was difficult to browse through longer pieces of code.

What recommendations would you give to someone considering this product?

Automation Anywhere provided solutions to my issues with automating our business processes and made it possible to use their Cloud-based intelligent automation platform so that I could have the best of the AI revolution with all the benefits of cloud computing. I've used the Enterprise and Advanced packages to achieve my automation goals and it saved me a lot of time and money, which I will be using for my next project. I was confused about which software was the best for my business needs. I spent hours comparing different software options. Then I found Automation Anywhere.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Automation Anywhere Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019