Avaza Customer Reviews 2024

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Avaza

Composite Score

8.5 /10

CX Score

8.7 /10

54 Reviews Write a Review

What is Avaza?

Avaza is the seamless, productive platform teams use to collaborate on projects, schedule resources, track time, manage expenses & invoice customers.

Company Details

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Awards & Recognition

Avaza won the following awards in the Professional Services Automation category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

12 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

9 Top Rated Features

2022

Avaza Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avaza.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avaza?

0% Negative

5% Neutral

95% Positive

Pros

Trustworthy
Fair
Reliable
Performance Enhancing

Feature Ratings

Average 89

Team Collaboration

Project Management

Reporting

Business Process Analysis (BPA)

Resource Management

Security

Expense Detail Tracking

Time Management

Task Management and Workflow

Billing

Auditability

Vendor Capability Ratings

Average 86

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Vendor Support

Avaza Reviews

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Very understanding and respectful customer service

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Leah W.

Role: Human Resources
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Great and dynamic platform.

Likeliness to Recommend

9 /10

What differentiates Avaza from other similar products?

Fantastic kanban dashboard and an effective time sheet.

What is your favorite aspect of this product?

The simplicity with which you can add projects and tasks.Also its filter function works smoothly.

What do you dislike most about this product?

The customer service has its faults and takes a while to answer the doubts.

What recommendations would you give to someone considering this product?

I recommend the use of Avaza to organizations that are involved in many projects and need a devise a quick planning and manage their time.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Finance
Industry: Shipping
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Effectiveness and reliability with projects

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Latest Research

Avaza

What is Avaza?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Avaza Ratings

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Avaza?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Project Management Plan all resources needed to execute projects

Reporting Straightforward data storage with ability to create any reports easily.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Security Permits customers to use their identity provider of choice to manage their sign on

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Task Management and Workflow Supports triggers and events for process automation.

Billing Includes invoice management, time capture, and expense tracking.

Auditability All changes to contracts are fully audit-trailed to improve controls

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Avaza Reviews

Very understanding and respectful customer service

Likeliness to Recommend

Pros

Leah W.

Great and dynamic platform.

Likeliness to Recommend

Pros

Effectiveness and reliability with projects

Likeliness to Recommend

Pros

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Title

Feature Ratings

Team Collaboration

Project Management

Reporting

Business Process Analysis (BPA)

Resource Management

Security

Expense Detail Tracking

Time Management

Task Management and Workflow

Billing

Auditability

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Vendor Support