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Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details


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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
6% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Text Messaging

94

Surveys and Polling

89

Email Delivery

87

Auto-Responders

87

Campaign Management

86

Segmentation

86

SPAM Compliance

84

Sales Intelligence & Conversion Rates

83

Contact Database

83

Mobile Optimized

83

Basic Reporting and Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Quality of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

AWeber Reviews

Jacob W.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Really terrible experience

Likeliness to Recommend

2 /10

What differentiates AWeber from other similar products?

Its a very poor product

What is your favorite aspect of this product?

The system glitched and sent our emails many times to customers, Aweber barely cared and did not make good for their mistake

What do you dislike most about this product?

Their glitchiness and their poor support

What recommendations would you give to someone considering this product?

Dont use them - mailchimp and convertkit are much better alternatives

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Effective Service

Angelina J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An amazing automating marketing solutions.

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

Aweber email marketing is the best way to create a formal relation with any client client and keep them updated with the latest events. It has helped me a lot in growing my new business in very simple ways. Sending campaign through this platform to introduce a new product or service or to alert y audience to a special promotion, can drive sales and boost your company’s revenue significantly.

What is your favorite aspect of this product?

AWeber is good for maintaining a customer list and sending campaigns on daily/weekly basis. It let us use the single contact list among the number of websites with some integration and upgrades. Hence, it provides us an entry level contact list.

What do you dislike most about this product?

Some keywords are not allowed to be used on AWeber and it also does not allow us to add a subscriber that has been brought by an outsider.

What recommendations would you give to someone considering this product?

As compare to the other platforms that are way too robust and has so many bells and whistles that the customer will never need. But this platform is really easy to use and have user-friendly interface, it helps me to create a page to collect my leads automatically of each mail separately and keeps following up the subscriber.

Pros

  • Continually Improving Product
  • Unique Features
  • Caring
  • Respectful

Andrea A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

AWeber - Old school that stills out-class many

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

You can send emails, notifications, push buttons, landing pages to all your customers and you do not have to use and learn all those fancy new-techs. I must say that it is not one of the very popular software now because even in terms of marketing it does the bare minimum, however, it does very well on that bare minimum as well and it is catering the needs of ours in perfect manner.

What is your favorite aspect of this product?

AWeber has been in our company for decades and we are so used to it that we cannot think of any other platform. It is reliable, cost-effective, not so fancy - in tech terms- and almost anyone and everyone can use it without getting help from other people. Our company is working with young as well as old employees and I never heard anyone complaining about it so far.

What do you dislike most about this product?

There are some features that seem quite outdated -especially in the eyes of our newbies- and we have a hard time working on some features because they are quite slow. This can be a good thing for some old people but new ones doesn;t have that much patience.

What recommendations would you give to someone considering this product?

If you are a company that wants equity for all of your employees no matter how old or young they are, this one is a good start. It will cater to your basic needs very professionally and nobody will be left out. Alos, it’s price is so reasonable it will not even affect your pocket.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Most Popular AWeber Comparisons

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