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Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details


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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
6% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Text Messaging

94

Surveys and Polling

89

Email Delivery

87

Auto-Responders

87

Campaign Management

86

Segmentation

86

SPAM Compliance

84

Sales Intelligence & Conversion Rates

83

Contact Database

83

Mobile Optimized

83

Basic Reporting and Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Quality of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

AWeber Reviews

Nilam M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A very unique and intuitive solution for marketing

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

With AWeber, you can easily market your business worldwide since it allows you to engage with international and local customers via email. I like it because it makes my work more easier since i don't have to go to the field or pay any media house to advertise for me. AWeber customer service is topnotch, very responsive and professional.

What is your favorite aspect of this product?

I have worked with AWeber for years and I can testify that it is a brilliant and powerful solution for email marketing purposes. It allows me to create eye-catching and professional campaigns and sending them is extremely easy and fast.

What do you dislike most about this product?

There is nothing challenging i have ever encountered while using AWeber. It is an excellent and advanced solution for email marketing purposes.

What recommendations would you give to someone considering this product?

To all companies out there, both small and large, i highly recommend AWeber for email marketing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Margaret N.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A powerful and recommendable tool for marketing.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

I like AWeber because it makes my work more easier and efficient by allowing me to engage with customers around the Globe. It allows me to market my products and services globally. AWeber has a very responsive customer support team behind it, they respond quickly and efficiently once you contact them. It is simple and easy to use.

What is your favorite aspect of this product?

I like the ability to create professional campaigns and instantly send them. AWeber also allows you to engage with customers around the Globe. It has a very responsive design which makes it easy to use and learn. It also provides top security for your data thus making it a very secure application for email marketing.

What do you dislike most about this product?

I have used AWeber for many years now and it has been of great help to me and my organization. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend AWeber for email marketing.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Caring
  • Respectful

James K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

AWeber is a reliable email marketing application.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is a solid application that enables you to market your products and services globally. I like it because it has a great bulk email automation functionality. It allows you to communicate with to customers and prospects via mass email marketing and easily individualize those messages.

What is your favorite aspect of this product?

AWeber is easy and simple to use and it has helped me to train several individuals on how to use AWeber with extreme ease. The customer support is very helpful and quick to respond to your questions. I like its deliverability and it actually does what it's meant to do.

What do you dislike most about this product?

AWeber doesn't have some automation features. Apart from that I have nothing else to dislike about it.

What recommendations would you give to someone considering this product?

AWeber has a great user interface. I recommend it to all companies, both small and large.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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