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Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details


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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
6% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Text Messaging

94

Surveys and Polling

89

Email Delivery

87

Auto-Responders

87

Campaign Management

86

Segmentation

86

SPAM Compliance

84

Sales Intelligence & Conversion Rates

83

Contact Database

83

Mobile Optimized

83

Basic Reporting and Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Quality of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

AWeber Reviews

Naomi N.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

An advanced tool for email marketing services.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

I really like how AWeber is simple to use and learn. It is an excellent and outstanding solution that allows you to collaborate with clients and business partners around the world. It is a very beneficial and effective solution since it allows you to create eye-catching campaigns and instantly share them.

What is your favorite aspect of this product?

AWeber does not require any training to use even for new users since it has a simple and user-friendly interface. Again, AWeber has a very responsive and supportive customer support team behind it, i remember contacting them and i like how they quickly responded to my inquiries. With it, it has been extremely easy to market our services across the world thus boosting our business sales.

What do you dislike most about this product?

AWeber is an amazing and exceptional product for email marketing services. It has brought a huge impact in our company and i like how it makes it simple and easy to engage with our global customers regardless of where they are. It allows you to easily manage email lists, send outbound emails in seconds and personalize emails. I recommend it for email marketing.

What recommendations would you give to someone considering this product?

AWeber is an advanced application for email marketing services. I strongly recommend it to all companies, both small and large.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Damaris M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Powerful and incredible app for email marketing.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is an excellent and outstanding solution that allows you to engage with business partners and customers across the world. It is a very beneficial application since it allows you to create multiple campaigns and instantly send them to your customers and business partners.

What is your favorite aspect of this product?

Overall, i like AWeber because it has helped us to engage with our global customers regardless of where they are. It is a simple and user-friendly tool since it has a very simple interface. I like availability of customer support team, very helpful and reliable always. Finally, AWeber provides top security for your data thus making it a very secure application for email marketing.

What do you dislike most about this product?

AWeber is a powerful and easy-to-use application for email marketing. Since i begun using it, i have never encountered any challenging issues.

What recommendations would you give to someone considering this product?

To all companies, both small and large, i recommend AWeber for email marketing. It is a brilliant and amazing platform since it comes with great features that allow you to market your products online with ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patricia K.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

An exceptional product for email marketing.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is a complete software for email marketing. It is one of the best email Marketing Platforms i have ever used before. I like how it is simple to implement, set up and use. It allows you to collaborate with clients from anywhere anytime across the world. It has helped us to grow our business in a big way.

What is your favorite aspect of this product?

What i like most about AWeber is how it is simple and easy to use and learn. It has a very responsive and friendly interface that makes it simple to use. It allows you to create multiple campaigns and instantly send them. AWeber has a very responsive customer support team behind it, they respond quickly and efficiently once you contact them.

What do you dislike most about this product?

I like everything about AWeber. It is a recommendable and reliable application for email marketing. Nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend AWeber for email marketing. It is a brilliant and amazing platform for email marketing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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