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Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details


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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
6% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Text Messaging

94

Surveys and Polling

89

Email Delivery

87

Auto-Responders

87

Campaign Management

86

Segmentation

86

SPAM Compliance

84

Sales Intelligence & Conversion Rates

83

Contact Database

83

Mobile Optimized

83

Basic Reporting and Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Quality of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

AWeber Reviews

Charles K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

AWeber.An outstanding platform for email marketing

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is a brilliant and great solution that allows you to interact with business partners and customers from anywhere anytime across the world. I like the ability to generate multiple campaigns and sending them instantly. It is an excellent and outstanding solution with a very simple and user-friendly interface that makes it simple to learn and use.

What is your favorite aspect of this product?

I like AWeber because it has helped us to grow our business, improving our sales since it allows us to market our products globally. AWeber has a very nice and friendly customer support team. It saves us much time and marketing costs. Finally, AWeber supports great and advanced features that make it easy even for new users to get started with it easily.

What do you dislike most about this product?

AWeber is a fantastic and reliable solution for email marketing. I have used it for long time and it has been of great help. Nothing to mention as a dislike about it.

What recommendations would you give to someone considering this product?

I recommend AWeber to all prospective customers looking for a great and cost-effective application for email marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ian M.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

With AWeber..... The sky is always the limit.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is a very exceptional tool for email marketing services. It has helped us to improve our general sales since it allows us to market our services online thus saving time and cost. It has a very intuitive and user-friendly interface and this makes it simple and easy to learn and use especially for new users.

What is your favorite aspect of this product?

Since i started using AWeber, it has brought a huge impact in our company. It is a very beneficial application that allows you to collaborate seamlessly with customers around the Globe. It is simple, fast and easy to install, set up and manage. I like the fact that AWeber's customer support team is very friendly and understanding. The best customer support on Earth.

What do you dislike most about this product?

There isn't much that I don't like about AWeber since it meets all our needs. The vendor has tried all means possible to make sure that the users of AWeber get the best out of it.

What recommendations would you give to someone considering this product?

To anyone out there considering AWeber, i advice them to implement it and enjoy the best services for email marketing.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Lynda M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent email marketing product

Likeliness to Recommend

7 /10

What differentiates AWeber from other similar products?

It is a powerful email tool for business marketing, it is the best solution for e-commerce companies, it allows us to make mass emails and create a good landing page for the client to represent our products and that gives us to take a good direction. It is also very easy to send, receive emails and thus be in contact with which subscriber of our services or products, this program has been very useful to launch several campaigns in different brands and lines of business, and helps us to see the general panorama of our marketing efforts, it is one of the best autoresponders available on the market.

What is your favorite aspect of this product?

I really like its view of the dashboard, I also like this email marketing platform because it provides a very good email deliverability, it allows me to personalize much more easily and I can send personalized emails, all the tools it provides, the deliverability From the emails, reports and analytics, everything is perfect, it is also great to use in high volume email marketing for potential leads, I also like how it gives our company a means to automate the response to personalized emails, it is a top-notch product.

What do you dislike most about this product?

You have done a phenomenal job of providing me with the tools, templates and examples to help you create almost every campaign, I have nothing bad to say about this product, it seems like a top notch tool in many ways.

What recommendations would you give to someone considering this product?

It makes it easy to build independent newsletter lists and schedule drip emails and campaigns, email deliverability has been quite good in our experience, I highly recommend this product to you.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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