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Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details


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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
6% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Text Messaging

94

Surveys and Polling

89

Email Delivery

87

Auto-Responders

87

Campaign Management

86

Segmentation

86

SPAM Compliance

84

Sales Intelligence & Conversion Rates

83

Contact Database

83

Mobile Optimized

83

Basic Reporting and Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Quality of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

AWeber Reviews

Anna A.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use but a bit pricey

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

it's very reliable with deliverabiltity

What is your favorite aspect of this product?

the user friendly aspect

What do you dislike most about this product?

they take forever to innovate they were the last ones that added funnels

What recommendations would you give to someone considering this product?

It's great, user-friendly and it has tons of features!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Commodity Features

Melvin J.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Incredible tool for email marketing. I recommend.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

AWeber is an outstanding and the best email marketing tool i have ever encountered. It allows us to easily market our brands online thus saving time. I like how intuitive and user-friendly it is which makes it easy to use. Also, Aweber is highly customizable to fit your business needs and it increases Return On Investment.

What is your favorite aspect of this product?

We have been using AWeber in our company for many years now and it has been of great help. It has helped us to reach a very huge number of people across the world. With it, we are able to advertise and market our brands online thus saving time. It is intuitive and user-friendly.

What do you dislike most about this product?

AWeber is a powerful and excellent solution for email marketing and i recommend it to all sizes of companies.

What recommendations would you give to someone considering this product?

I recommend AWeber for email marketing. It makes it easier to create eye-catching campaigns and quickly send them to clients.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shawne P.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing,excellent and robust tool for marketing.

Likeliness to Recommend

10 /10

What differentiates AWeber from other similar products?

If you are searching for a very effective and advanced tool for email marketing then i recommend AWeber. It is a very nice and user-friendly application that makes it simple and easy to collaborate and engage with clients. With it, it has always been easy and simple to interact with our customers regardless of where they are. Implementing Aweber is easy and straightforward thus saving time.

What is your favorite aspect of this product?

We have been using AWeber for the past 4 years now and one thing i like most about it is usability and flexibility. It is super easy and fast to install, set up and get started with. Also, it supports powerful features which enables us to send bulk emails within seconds, build and personalize emails and easily manage email lists. The user interface is quite user-friendly and easy to learn and understand. Great and very responsive customer support team.

What do you dislike most about this product?

I dislike nothing about this great application. AWeber is a powerful and excellent solution for email marketing services and i recommend it to all sizes of companies.

What recommendations would you give to someone considering this product?

Exceptional, excellent, flexible and reliable application for email marketing. I recommend AWeber.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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