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Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details


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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
6% Neutral
93% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Text Messaging

94

Surveys and Polling

89

Email Delivery

87

Auto-Responders

87

Campaign Management

86

Segmentation

86

SPAM Compliance

84

Sales Intelligence & Conversion Rates

83

Contact Database

83

Mobile Optimized

83

Basic Reporting and Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Quality of Features

85

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

AWeber Reviews

Mohan Lal D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use Email Software for Small Businesses

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

Aweber has one of the most straightforward drag and drop builders for emails, which lets you create emails fast. And, it had higher email delivery rates for us.

What is your favorite aspect of this product?

Aweber is simple to use UI and is a list-based email marketing software. My favorite part of the software would be its drag & drop builder, and, being able to duplicate previously sent/drafted emails. Being able to duplicate the previously created emails helps in speeding up the things when you are using the same template for emails with slight changes.

What do you dislike most about this product?

It is a list based software, so, as the business grows, it gets harder to manage contacts via Aweber

What recommendations would you give to someone considering this product?

If you are a small business just getting started with Email Marketing, you can give it a try. Aweber is easy to implement, & easy to use, so, it might save you some time in the beginning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Naomi G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Email marketing made easy with AWeber

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

AWeber is different in that it is not only good in email marketing but also makes marketing automation seamless.

What is your favorite aspect of this product?

I have used AWeber and I like it's capabilities. It's affordable and offers amazing email marketing features. It makes it easy to plan and push our email marketing needs

What do you dislike most about this product?

So far AWeber has been amazing and meets our needs

What recommendations would you give to someone considering this product?

I recommend AWeber for any email marketing campaign. It's affordable and resourceful yet easy to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julie A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

AWeber, all in one platform!

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

AWeber is very user friendly and simple to use. It is very easy to set up drip campaigns with the AWeber. They help us to organize our distribution list elegantly and easily.

What is your favorite aspect of this product?

AWeber provides us mobile friendly HTML email newsletters which help us to collaborate with our colleagues anytime and anywhere. They provide us ease of use with creation of newsletter or emails that save our time help us to complete our task in minimum time.

What do you dislike most about this product?

AWeber allow us to do only one thing at one time which limits our activities and makes it difficult for us to complete different tasks. Uploading of images with AWeber is very difficult and sometime the entry is failed causing complexities. Sometimes the system lags and there are errors and we have to restart the system which can result in loss of data and information.

What recommendations would you give to someone considering this product?

I would recommend AWeber because their follow up of email creation is very easy and updated and we can easily create email or newsletter according to our requirements.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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